desperate, please help IE8

[squirrelly]

I can't afford $60 for help. I'm hoping you guys can help. This is what I
posted yesterday....but I have a new problem.

After installing internet explorer 8.0 my computer went wonky. I couldn't get
online. Comcast assured me my modem was up and running 100%. They told me it
was IE. So I uninstalled a bunch of programs I wasn't using, I ran the disk
cleanup, etc. I then uninstalled the last update that was on my list.
Nothing. SO I called comcast again and some very nice woman walked me
athrough a bunch of stuff and I got back on the internet. Here's my NEW
problem. Everything is gone from the top of my homepage (comcast.net). Of
course the google toolbar is gone because I installed it. But in my address
bar everything is grey except a few words. It also doesn't drop down so I can
see the sites I went to all day. SO I try to install google toolbar and it
goes real quick until I get to 99%. Then it says 1 second remaining and
that's it. I tried to install AVG and got the same thing. Tried to install
rapport so I could go on my stock trading page..same thing happens for all of
them. I went to tools, internet options, security...made sure all the right
things were enabled. I've restarted, rebooted, etc etc. I want to install
firefox because I'm starting to think internet explorer is crap but of
course, you guessed it, that will only go to 99% and stop. I can't install
mcaffe, I only have windows firewall running. I've tried downloading with
that on and off.

I got 2 replies, however they want me to uninstall IE8 and reinstall. The
problem would be that I have no IE 6 0r 7 or anything else. Since I am unable
to download anything how will I get to the internet with no browser and how
will I install IE8 if all my downloads stop at 99%??

 

[Leonard Grey]

Done correctly, uninstalling IE 8 automatically returns you to your
previous version of Internet Explorer. Nothing to reinstall.

In your case, however, the most likely explanation for all your problems
is a malware infection. You are best advised to show your computer to a
professional.

You should backup your personal files and be prepared to have your hard
disk erased and software reinstalled.

 

[nass]

I can't afford $60 for help. I'm hoping you guys can help. This is what I
posted yesterday....but I have a new problem.

After installing internet explorer 8.0 my computer went wonky. I couldn't get
online. Comcast assured me my modem was up and running 100%. They told me it
was IE. So I uninstalled a bunch of programs I wasn't using, I ran the disk
cleanup, etc. I then uninstalled the last update that was on my list.
Nothing. SO I called comcast again and some very nice woman walked me
athrough a bunch of stuff and I got back on the internet. Here's my NEW
problem. Everything is gone from the top of my homepage (comcast.net). Of
course the google toolbar is gone because I installed it. But in my address
bar everything is grey except a few words. It also doesn't drop down so I can
see the sites I went to all day. SO I try to install google toolbar and it
goes real quick until I get to 99%. Then it says 1 second remaining and
that's it. I tried to install AVG and got the same thing. Tried to install
rapport so I could go on my stock trading page..same thing happens for all of
them. I went to tools, internet options, security...made sure all the right
things were enabled. I've restarted, rebooted, etc etc. I want to install
firefox because I'm starting to think internet explorer is crap but of
course, you guessed it, that will only go to 99% and stop. I can't install
mcaffe, I only have windows firewall running. I've tried downloading with
that on and off.

I got 2 replies, however they want me to uninstall IE8 and reinstall. The
problem would be that I have no IE 6 0r 7 or anything else. Since I am unable
to download anything how will I get to the internet with no browser and how
will I install IE8 if all my downloads stop at 99%??

Hi,
Be Assured you will not have the need to Download IE7 or IE6 if you
uninstalled IE8. Simpley because IE versions install on the Top of each other
like 1,2,3,4 if you take 4 out you will be left with 1,2,3. So if you
uninstall IE8 from the Add/Remove Programs in Control panel and Reboot your
machine. You will get IE7 back waiting for your order and ready to fire up!
I would like you to perform these steps as follow:
1- Uninstall IE8
How do I uninstall or remove Internet Explorer 8?
http://support.microsoft.com/kb/957700

2- Run a scan following the cleaning steps below ( if you will not get
internet access try to download it from another computer on CD/DVD/USB
stick/Flash stick..etc and run a complete scan.

In case you lose Internet Access try these if you do:
Open a Run command and type in the text box:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset [OK]
Reboot your machine and see if you can access the Internet.

Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html

Note: Always reply to your Helpers and let them know what you want or afraid
of to perform or if you have any queries or questions about what they want
you to do.

HTH,
nass

 

[db]

ie8 is stable and should
be working for you.

but instead of uninstalling
it,

you might try testing your
system with another browser
like chrome or firefox.

it never hurts to have a
back browser installed
anyways.

also,

you might try testing
the performance of
the browser via safe
with networking.

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- @hotmail.com
~~~~~~~~~~"share the nirvana" - dbZen

 

[Gerry]

Does a back browser vibrate the vertebrae?


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~