Desktop Virus

G

Guest

I apparently have a virus that is attacking my desktop. I can not view or otherwise activate my desktop icons or start button. The only time I have been able to view my desktop is when I shut down my computer. It flashes breifly and then powers down. I can see that their is some type of warning message but, I'm unable to read it. My right click buttion on my mouse produces no results, however, I can use ctrl,alt, delete and use the task manager. My function keys are also unavailable. Your help in this matter is greatly appreciated.

Thank you, Katrina Nielsen
 
J

Juan

Greetings Katrina:

These are some mistakes you probably made that allowed the virus to get in
your system.
Had not enabled the XP Firewall.
Had not updated your antivirus
Had not updated your system

Close all programs, open the Task Manager, in the Processes tab, under CPU
the virus should be the only process running... select it and End Process.
After you know what virus it is, go here and do an index search for
information relative to the virus and to know how how to get rid of it.
http://www.sss.ca/sensible/home.nsf/htmlmedia/virusinfo.html

Go here for a virus scan.
http://www.pandasoftware.com/products/activescan/

Read instruction to enable, and all about the WXP Firewall.
http://support.microsoft.com/default.aspx?scid=kb;en-us;324731&Product=winxp

Hope this helps.


-------------------------------Original Message------------------------
katrinanielsen said:
I apparently have a virus that is attacking my desktop. I can not view or
otherwise activate my desktop icons or start button. The only time I have
been able to view my desktop is when I shut down my computer. It flashes
breifly and then powers down. I can see that their is some type of warning
message but, I'm unable to read it. My right click buttion on my mouse
produces no results, however, I can use ctrl,alt, delete and use the task
manager. My function keys are also unavailable. Your help in this matter is
greatly appreciated.
 

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