Desktop missing/windows explorer problems

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Guest

I’ve had this problem for about a week now. I was happily computing on my
new (one month old) HP dv6000t when I decided it was time for me to go to
bed. Usually I either just close the lid to my laptop, or leave the lid up
and just hit “shutdownâ€. This night I hit shutdown and then as it was
shutting down I closed the lid.

The next morning when I woke up, I opened the lid to my laptop and saw that
my pointer was there and responding to the mouse, but the desktop was just a
blank screen. Nothing worked, no right click/left click, nothing happened
when I hit the “windows†button (on the keyboard). I was able to bring up
the task manager by hitting cntrl-alt-del, and after a lot of internet
searches on my spare computer, found out that I could kill the explorer
process and then launch it again to get my desktop back.

Although my desktop is now back, I have to do this every time I shutdown the
laptop. As soon as it comes back up I get the login screen, I login, and
then it puts me out on a blank screen with the mouse pointer. I can
kill/restart explorer, but that doesn’t bring back everything I need. The
Device Manager, Network and other systems in the Control Panel will just hang
if I try to launch them. This makes it impossible to run many of the
diagnostics I would normally run in this situation.

Now, I know that this problem is fairly prevalent because I was able to find
quite a few internet posts from people in the same predicament.
Unfortunately, all of them offer little to no help, with the most common
response being “reinstall Vistaâ€. I don’t have a good point-in-time backup
to load; Vista apparently never took the snapshot. I would have tried to
figure out how to take one manually if I thought that I would need to be
doing a system restore this early on.

The other piece of advice I see quite a bit is “return it to the
manufacturerâ€. I am reluctant to do since this seems to be a software issue,
not a hardware one.

So far I have rolled back my video drivers and reset everything I could to
the factory defaults, but this issue persists. Is this problem as
wide-spread as it seems to me, and is there a known solution to this? Any
help would be greatly appreciated.

Thanks!
 
I've had this problem for about a week now. I was happily computing on my
new (one month old) HP dv6000t when I decided it was time for me to go to
bed. Usually I either just close the lid to my laptop, or leave the lid up
and just hit "shutdown". This night I hit shutdown and then as it was
shutting down I closed the lid.

The next morning when I woke up, I opened the lid to my laptop and saw that
my pointer was there and responding to the mouse, but the desktop was just a
blank screen. Nothing worked, no right click/left click, nothing happened
when I hit the "windows" button (on the keyboard). I was able to bring up
the task manager by hitting cntrl-alt-del, and after a lot of internet
searches on my spare computer, found out that I could kill the explorer
process and then launch it again to get my desktop back.

Although my desktop is now back, I have to do this every time I shutdown the
laptop. As soon as it comes back up I get the login screen, I login, and
then it puts me out on a blank screen with the mouse pointer. I can
kill/restart explorer, but that doesn't bring back everything I need. The
Device Manager, Network and other systems in the Control Panel will just hang
if I try to launch them. This makes it impossible to run many of the
diagnostics I would normally run in this situation.

Now, I know that this problem is fairly prevalent because I was able to find
quite a few internet posts from people in the same predicament.
Unfortunately, all of them offer little to no help, with the most common
response being "reinstall Vista". I don't have a good point-in-time backup
to load; Vista apparently never took the snapshot. I would have tried to
figure out how to take one manually if I thought that I would need to be
doing a system restore this early on.

The other piece of advice I see quite a bit is "return it to the
manufacturer". I am reluctant to do since this seems to be a software issue,
not a hardware one.

So far I have rolled back my video drivers and reset everything I could to
the factory defaults, but this issue persists. Is this problem as
wide-spread as it seems to me, and is there a known solution to this? Any
help would be greatly appreciated.

Thanks!
Click to expand...

So I'm all alone here right? I'm going to have to send this hunk of
crap back to HP only to have them re-image my PC and then return the
exact same hardware back to me with the same crappy build of VistA on
it? I hate the fact that I live in the same county as Bill Gates.
Why does Vista have to suck so much? Why couldn't those stupid PR
drones come up with a name that wasn't the same as the FOSS medical
record? I regret ever buying this 3.5 lbs of plastic excrement. If I
could go back in time and visit the 11 year old me sitting in front of
my old Tandy 1000 I'd slap myself silly for ever uninstalling YDOS.

M$ can eat shit and die.
 
Sounds like your returning from sleep/hibernate mode, rather than a real
shutdown/startup. I'd suggest you avoid these modes for now as they don't
work well on older hardware that has been upgraded to Vista or with a some
current drivers that aren't really Vista-certified. Things should improve
when SP1 and newer drivers are released.

Stuart.
 
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