desktop and restore points

[Guest]

hi i cannot get any programmes to work through my desk top icons and i cannot restore my computer to an earlier date. i have paid for two programmes which are supposed to clean my computer and neither of them work. can anyone help me ?? or give me a decent free computer cleane
thank
nigel ros
Scotland uk

 

[Guest]

Hi Nigel, you've probably used up all your back-up space, which is why you can't restore to an earlier time (at the mo.

Steps I'd follow in this situation:
Go to http://housecall.trendmicro.com This is a free on-line virus cleaner that is always up to date
Go To http://doxdesk.com There are Free Spy/hyjack removal tools available via that site. (personally, I use services of www.tomcoyote.org/hjt with Excellent results

To get back the use of system restore - you'll need to switch it off - which will clear out all previous 'saves & restore points' to make room for new one's. Before you do this though, you need to fix any other issues or instabilites that maybe corrupt I recommend you back up important documents to disk (incase the worst happens- it hasn't for me... yet
The computer will warn you against turning off system restore regardness of how stable your system is
Once system restore is turned off you need to restart you computer - then you straight back to the system restore wizard & turn it back on - then you can decide how much space you want to use for the restore feautre in the future. (I always use the maxium amount & give it a clear out every 6 months or so:

you can then create a new restore point.