dell usb problem with HP printer

[woodrow]

My friend has a brand new Dell computer (not sure of model) with USB2.0.
I downloaded latest drivers for his HP PSC2210 printer/coprie/scanner/fax
machine and installed. The computer waits about 5-7 minutes at start-up
before proceeding from BIOS to OS startup (XP). If I unplug the usb cable
or power off the printer, it proceeds immediately to OS startup.

Has anyone experienced this problem with this printer? Does USB2.0 to
USB 1.0 need something extra tweaked? I'd switch to parallel, but it
doesn't have a parallel port on the printer. Other USB devices don't have
any problem.


thanks.

 

[Robotnik]

No, I have never used that particular printer before, but here's are a
couple of suggestions:

1) If you already installed the driver, check to see if you can boot the
computer, then plug in the printer to the USB port, and see if it works

2) Try the same printer on another computer (if possible).

It is possible that the printer is dead.

Also, have you tried any other USB devices on that machine? It's possible
that there is a problem with the USBness on the PC.

I'm kinda rushed right now, so those are my words of wisdom.

Tell me what you find out.

Nic

 

[woodrow]

Yea, it works great if you boot with USB cable unplugged and then plug in
when XP is booted. Also works great if you have it plugged in but
powered-down at startup. Just locks up for five minutes if the printer is
USb-plugged and powered on. Other USB devices cause no problem at startup
and work great. Hmmmmm?!

 

[woodrow]

Thanks, I think that may be it. Never thought about the media drive being
sensed by the BIOS. Will check it out.