Dell Support Alerts - how to stop?

[Guest]

I don't know where to stop the Dell support alert icon/program from running
every time I start my computer. If someone could tell me where and what to do
I would be thankfull.
Note: If "PC" means personal computer I don't understand why the big
companies want to insert (and hide) items I can't easily stop/remove.

 

[Tom]

I don't know where to stop the Dell support alert icon/program from running
every time I start my computer. If someone could tell me where and what to
do
I would be thankfull.
Note: If "PC" means personal computer I don't understand why the big
companies want to insert (and hide) items I can't easily stop/remove.

Click Start/Run, type MSCONFIG and hit enter, look under the startup tab,
and see if there is something relevant running under a similar name. If
there is, uncheck it, reboot, and when you get back in Windows, check the
box at the MSCONFIG prompt at the bottom left, so you won't get alerted
every time you logon that you made a system configuration change.

Otherwise, you should contact Dell.

 

[Guest]

If you have a legitimate Dell product then you have phone support. The
numbers are in the documents that came with the PC and the serial and support
numbers are usually placed on the side of your tower. A simple call to them
and they can tell you the procedure for stopping the help center.
Alternatively, when the help center opens the find the options and deslect
the "start when windows starts" option. A tool like RegSeeker (it's free)
will give you all the startup programs in a list and you can remove them with
it. TTFN

 

[Malke]

Click Start/Run, type MSCONFIG and hit enter, look under the startup
tab, and see if there is something relevant running under a similar
name. If there is, uncheck it, reboot, and when you get back in
Windows, check the box at the MSCONFIG prompt at the bottom left, so
you won't get alerted every time you logon that you made a system
configuration change.

Otherwise, you should contact Dell.

Tom's advice is good, but you can just uninstall the Dell Support
software from Ad/Remove Programs. In all my years working with clients'
Dell machines, I've never had Dell ask to use that program or found it
useful. While you're cleaning up in Add/Remove Programs, uninstall the
Dell Media Experience too. That program causes problems with
drag-and-drop functions and doesn't add anything to your "pc
experience" that I have seen.

Malke

 

[Tom]

While you're cleaning up in Add/Remove Programs, uninstall the
Dell Media Experience too. That program causes problems with
drag-and-drop functions and doesn't add anything to your "pc
experience" that I have seen.

Second that regarding the Media Experience, as I have a Dell, and to be
honest, as soon as I got this PC from Dell, I reinstalled the whole OS since
I didn't have anything on it anyway (that I wanted/needed).