delivery receipt

[xfile]

Hi,

For no apparent reason, my Outlook 2003 stop giving delivery receipts for
outgoing emails using POP3 and SMTP email account.

Are there any known causes for this issue?

I've contacted MSN technical support for this paid POP3 email account (now
is live.com) and they are investigating possible causes.

But I was wondering if this could be Outlook's problem.

Thanks for any tips.

 

[neo [mvp outlook]]

See Tools > Options > Preferences tab > Email Options > Tracking Options.

 

[xfile]

Hi,

Thanks and it has been checked and unchecked for many times, but problem
still persists.

Are there any known updates or registry files corruptions or anything that
may cause this malfunctions.

One more question, is it more mail-server- or Outlook-related issue?

Just wish to isolate the problem.

Thanks in advance.

 

[Milly Staples [MVP - Outlook]]

Delivery receipts are the province of the mail server - Outlook has no control over whether one is sent or not. Read receipts are completely controllable by Outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, xfile asked:

| Hi,
|
| Thanks and it has been checked and unchecked for many times, but
| problem still persists.
|
| Are there any known updates or registry files corruptions or anything
| that may cause this malfunctions.
|
| One more question, is it more mail-server- or Outlook-related issue?
|
| Just wish to isolate the problem.
|
| Thanks in advance.
| || See Tools > Options > Preferences tab > Email Options > Tracking
|| Options.
||
|| ||| Hi,
|||
||| For no apparent reason, my Outlook 2003 stop giving delivery
||| receipts for outgoing emails using POP3 and SMTP email account.
|||
||| Are there any known causes for this issue?
|||
||| I've contacted MSN technical support for this paid POP3 email
||| account (now is live.com) and they are investigating possible
||| causes.
|||
||| But I was wondering if this could be Outlook's problem.
|||
||| Thanks for any tips.

 

[xfile]

Hi,

Thanks for the explanations and I am in the process of working with MSN
technical support for the issue.


"Milly Staples [MVP - Outlook]"
Delivery receipts are the province of the mail server - Outlook has no
control over whether one is sent or not. Read receipts are completely
controllable by Outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, xfile asked:

| Hi,
|
| Thanks and it has been checked and unchecked for many times, but
| problem still persists.
|
| Are there any known updates or registry files corruptions or anything
| that may cause this malfunctions.
|
| One more question, is it more mail-server- or Outlook-related issue?
|
| Just wish to isolate the problem.
|
| Thanks in advance.
| || See Tools > Options > Preferences tab > Email Options > Tracking
|| Options.
||
|| ||| Hi,
|||
||| For no apparent reason, my Outlook 2003 stop giving delivery
||| receipts for outgoing emails using POP3 and SMTP email account.
|||
||| Are there any known causes for this issue?
|||
||| I've contacted MSN technical support for this paid POP3 email
||| account (now is live.com) and they are investigating possible
||| causes.
|||
||| But I was wondering if this could be Outlook's problem.
|||
||| Thanks for any tips.

 

[xfile]

Update...

The great MSN (part of the great company) decided to remove this function
after migrating to live.com without informing its "paying" customers.

After talking with several technical supports, finally there is one knows
why.

Good - another service/product that I will cancel from this mighty company.

Thanks for those helped.