Deletions

[Clair]

Cannot delete messages from either the in-box or the deleted items box after
many tries. Message to me says an unknown error has occurred every time I
try to delete anything. CA

 

[mac]

Cannot delete messages from either the in-box or the deleted items box
after
many tries. Message to me says an unknown error has occurred every time I
try to delete anything. CA

A fix as been released by M$ to resolve the problem of undeletable mails:

"Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista"

http://support.microsoft.com/default.aspx/kb/941090

It works for all folders.

 

[Gary VanderMolen]

Microsoft has a fix for that problem:
http://support.microsoft.com/kb/941090

Although it only mentions 'Outbox', in fact it works for all mail folders.

 

[message says unknown error has occured]

Cannot delete messages from either the in-box or the deleted items box after
many tries. Message to me says an unknown error has occurred every time I
try to delete anything. CA

 

[Clair]

Thanks for the help...I'll give it a try...I am using Windows Vista.
Appreciate the replies. Clair

 

[Clair]

Thanks to all those who replied. It was very helpful. Clair

 

[DeWitch]

As I had said before but my post was mainly ignored - the way to get rid of a
message that is "stuck" in a particular folder is to move all the messages
you want to keep into another folder and then delete the folder the "stuck"
message is in - it works every time.

Wrote that way back when I first tried the Vista "upgrade" that I received
for my new PC that came with XP (early 2007) - went back to XP after about 3
days of Vista nonsense. But here I am back in Vista again since recently had
a problem with the PC and could not get the reformat to XP to work - could
only start it with the Vista upgrade disk - I have not given up trying to get
my beloved XP back though.

 

[Deni]

I downloaded the Microsoft software and I can't get it to work. How does it
work after the download? I have messages stuck in my in-box.

Thank you

 

[Deni]

I've tried to move the messages into another folder. They won't move and I
get an error message

 

[Gary VanderMolen]

Did you run the downloaded file? Did it give a message like
"Not applicable for your system"?

When all else fails, the remaining remedy is to upgrade to Windows
Live Mail: http://get.live.com/wlmail/overview

 

[Gary VanderMolen]

"DeWitch" is not one of the regular responders here. It is best to
take advice only from the regular responders who have been here
a long time and know the ropes.

 

[Guest]

Did you try installing the 32-bit version of the hotfix, and if that refused
to install, the 64-bit version also? The Vista SP1 update includes this
hotfix and more, but takes longer to install. If all three refuse to
install,
try the WORKAROUND section of:

http://support.microsoft.com/default.aspx/kb/941090