G
Guest
Win XP SP2 Object: To install new Canon 4400F scanner. Problem: I can not
install a clean driver. I have downloaded auto-install from Canon. No matter
what I try all I get is an install with a yellow marker in the devices
window. I suspect an old instalation of my last scanner from Microtek is
preventing the Canon driver to install. Problem is I have discarded the
Microtek scanner and thus can not reinstall to delete from devices. I can
only see the microtek scanner when I go through using the command prompt to
view the device window and click on "Show hidden devices" When I try to
delete the Microtek device I get: "Failed to uninstall device. The device may
be required to boot up the computer" Now what? Any help or suggestions? I'm
very close to ckecking out my registry for any thing that says "Microtek" and
deleting it? This I know would bring me very close to reinstalation of my XP
OS
install a clean driver. I have downloaded auto-install from Canon. No matter
what I try all I get is an install with a yellow marker in the devices
window. I suspect an old instalation of my last scanner from Microtek is
preventing the Canon driver to install. Problem is I have discarded the
Microtek scanner and thus can not reinstall to delete from devices. I can
only see the microtek scanner when I go through using the command prompt to
view the device window and click on "Show hidden devices" When I try to
delete the Microtek device I get: "Failed to uninstall device. The device may
be required to boot up the computer" Now what? Any help or suggestions? I'm
very close to ckecking out my registry for any thing that says "Microtek" and
deleting it? This I know would bring me very close to reinstalation of my XP
OS