Deleted names reappear in email distribution

[Guest]

When you have emailed a person more than once, their name will auto-populate
in the To: filed or Cc:, etc. My boss has repeatedly deleted names only to
have them reappear. However, the names he now uses frequently do not show up.
How can we solve this problem in Outlook 2003?

 

[Russ Valentine [MVP-Outlook]]

I suspect your boss is not deleting the names at all. Does he know the
difference between his Contacts and the autocompletion cache? Exactly how
did he delete these names?

 

[Guest]

When the name comes up when he starts to type on the To: line. He said he
thought that it was supposed to remove it from the cache.

I suspect your boss is not deleting the names at all. Does he know the
difference between his Contacts and the autocompletion cache? Exactly how
did he delete these names?
--
Russ Valentine
[MVP-Outlook]

When you have emailed a person more than once, their name will
auto-populate
in the To: filed or Cc:, etc. My boss has repeatedly deleted names only to
have them reappear. However, the names he now uses frequently do not show
up.
How can we solve this problem in Outlook 2003?

 

[Russ Valentine [MVP-Outlook]]

Was there an answer to my question here?
--
Russ Valentine
[MVP-Outlook]

When the name comes up when he starts to type on the To: line. He said he
thought that it was supposed to remove it from the cache.

I suspect your boss is not deleting the names at all. Does he know the
difference between his Contacts and the autocompletion cache? Exactly how
did he delete these names?
--
Russ Valentine
[MVP-Outlook]
message

When you have emailed a person more than once, their name will
auto-populate
in the To: filed or Cc:, etc. My boss has repeatedly deleted names only
to
have them reappear. However, the names he now uses frequently do not
show
up.
How can we solve this problem in Outlook 2003?

 

[Guest]

Yes, my answer was poorly worded. My apologies!

Yes, he knows the difference between his Contacts and the autocompletion
cache. He deletes the name when the name comes up in autocompletion as he
enters a name on the To: line.

Was there an answer to my question here?
--
Russ Valentine
[MVP-Outlook]

When the name comes up when he starts to type on the To: line. He said he
thought that it was supposed to remove it from the cache.

I suspect your boss is not deleting the names at all. Does he know the
difference between his Contacts and the autocompletion cache? Exactly how
did he delete these names?
--
Russ Valentine
[MVP-Outlook]
message
When you have emailed a person more than once, their name will
auto-populate
in the To: filed or Cc:, etc. My boss has repeatedly deleted names only
to
have them reappear. However, the names he now uses frequently do not
show
up.
How can we solve this problem in Outlook 2003?