deleted mail in deleted box

  • Thread starter Thread starter Kari46
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Kari46

Keep getting an error message when I try to delete messages in my deleted
box. What do I do to get rid of these old unwanted e-mails?
Thanks
 
Try this Microsoft fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista"

It works on other folders in addition to the Outbox.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com
 
I am having this same problem...it used to work and now I cannot delete the
emails in my deleted items folder....did you ever get an answer? I would
really liek some help on this
 
Kate said:
I am having this same problem...it used to work and now I cannot delete the
emails in my deleted items folder....did you ever get an answer? I would
really liek some help on this
Click to expand...

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.
 
Did you try both the 32-bit version and the 64-bit version? One will
refuse to install, but which one depends on which version of Vista you
have.

If even that does not work, what if any antivirus programs do you have?
Some of them cause assorted problems in Windows Mail, although
seldom immediately.
 
Thanks for the reply. I did try both versions with the same result. My
antivirus is F-Secure. My problem with deleting email did not start
immediately, however, it did not take long. Any suggestions would be welcome.
 
That antivirus isn't on the list of those that cause the most problems,
but there are still people here who will suggest uninstalling it to see
if that helps. First, though, you may want to just disable email
scanning and see if that's enough. If it is, leave email scanning
disabled.
 
Thank you very much! I shall try it.

[email protected] said:
That antivirus isn't on the list of those that cause the most problems,
but there are still people here who will suggest uninstalling it to see
if that helps. First, though, you may want to just disable email
scanning and see if that's enough. If it is, leave email scanning
disabled.
Click to expand...
 

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