Deleted Emails

[Sam]

I just installed outlook 2003. When I delete an email,
instead of disappearing and going to the deleted files
folder, it stays in the in-box with a line drawn through
it. I have looked everywhere I know to look to change the
setting to have it go to the deleted files folder. I can
sometimes send an email to the deleted files folder, but
it still stays in the in-box with a line drawn through it,
can anyone help?

 

[Sue Mosher [MVP-Outlook]]

That's normal behavior for an IMAP account. Use the Edit | Purge Deleted
Messages to delete those items from the server.

 

[Guest]

Yes, I know I can delete emails permanently, I was hoping
that someone could tell me how to get them to leave the
inbox, while staying in the deleted files folder. Thanks
anyway.

 

[Sue Mosher [MVP-Outlook]]

You would have to move the messages to the Deleted Items folder, then use
Edit | Purge Deleted Messages on the Inbox.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sam]

That doesn't work, when I drag them to the deleted files
folder, they stay in the inbox with a line drawn through
them and in most cases do not appear in the deleted files
folder, the same happens when I right click and send them
to the deleted files folder. I am stumped.