In Windows Mail, undeletable messages are often due to interference from
antivirus programs. What is any antivirus programs do you have, and have
ever had a Norton or McAfee antivirus program on that computer, even if
it was one one the free trial versions that often come already installed on
new computers?
For a temporary fix, download and install this hotfix, with Windows Mail
not running:
Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit versions first.
The Vista SP1 update includes this hotfix and more, but takes longer
to install.
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