Delay in mail appearing in inbox

[Guest]

Client: Windows XP SP2 and Outlook XP SP3
Mail Server: Exchange 2003, Windows Server 2003 SP1

Issue...
Internal or External mail sent to me does not appear in my inbox until I
click SEND/RECEIVE or until I click on the inbox folder or in another folder.
If I leave Outlook XP opened, they doe not apper ever. I have to click
somewhere on the screen and then they appear. I have a blackberry and they
do appear in the handheld. Please help. Staff are complaining of delay as
well. I believe the messages are delivered to the Exchange Server but
Outlook is not polling for new message even if I tell out look to check for
new messages every 1 minute. Any suggestions???

 

[Noel All]

Do you also get a message to say that Outlook is trying to connect to the
Exchange Server or its busy etc, is this a recent event, have you changed
any network configuration lately, does it happen to a particular sub section
of users in the same general locale. Have you tried putting the outlook.exe
as an exception in the SP2 firewall.