Delay in display of file names from file open (KB818792)

J

Jeff B

Does anyone have the fix for this? I have a user who
gets a 45-50 sec delay when trying to open a doc in
Word2002. Thanks.
 
G

Graham Mayor

Jeff said:
Does anyone have the fix for this? I have a user who
gets a 45-50 sec delay when trying to open a doc in
Word2002. Thanks.

Disable the Norton AV Office Plug-in if present.

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Graham Mayor - Word MVP

Web site www.gmayor.com
Word MVP web site www.mvps.org/word
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C

Colin

I have the same problem.
New computer, XP Pro, Offixe XP Pro, latest patches etc.
Everything else appears okay, but the file open dialogue
box takes up to a minute to open.
 

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