defrag rebbots computer

[Guest]

While the analysis feature works fine, when I try to defrag the HD, my system reboots. Comments?

 

[Lance Jensen]

Hi.

The first thing I would suspect is a disk error; you might be
surprised how many inexplicable problems it has cleaned up! Try
running chkdsk/r on the problem drive.

Best regards,

Lance Jensen
Executive Software Technical Support

 

[Guest]

Good suggestion, but no errors were found. I also tried running defrag from the command prompt (still rebooted) and in safe mode (computer just hung). Guess I'll just have a messed up HD, or wiat for SP2!

----- Lance Jensen wrote: -----

Hi.

The first thing I would suspect is a disk error; you might be
surprised how many inexplicable problems it has cleaned up! Try
running chkdsk/r on the problem drive.

Best regards,

Lance Jensen
Executive Software Technical Support

 

[Greg Hayes/Raxco Software]

Crashes can only be caused by a hardware failure or a driver that isn't
"playing well with others"...

First, I'd suggest booting into Safe mode and trying to defrag from there.
If it works, then it is a driver issue.

- Greg/Raxco Software
Microsoft MVP - Windows File System

Disclaimer: I work for Raxco Software, the maker of PerfectDisk - a
commercial defrag utility, as a systems engineer in the support department.

Want to email me? Delete ntloader.

While the analysis feature works fine, when I try to defrag the HD, my

system reboots. Comments?