Definitions update from 5729 to 5733

S

Spyware beta

I've been using this beta product since "Day 1" without
any problem, however this latest definition update (5729
to 5733) won't "Stick". Each time I run an update it
finds this update and downloads and installs it. Whether
I reboot or just run the update again without rebooting
it always finds the same update and goes through the
process all over again. Never had this issue with any
previous beta version or with any previous definitions
update. Running XP Home with all latest updates and
Norton Internet Security Package. Nothing has changed as
far as the system is concerned regarding this update vs.
any previous one. Any suggestions? Anyone else find this
issue.
 
T

Tom Emmelot

This is a quote from Robin Walker:

After much debugging, I have found that the problem with definition update
failures and repetition is because of an incorrect version of the file
gcUnCompress.dll in C:\WINDOWS\SYSTEM32\ (for XP) or C:\WINNT\SYSTEM32\
(for
2000 or systems upgraded from 2000).

The incorrect version is of length 130,272 bytes.
The correct version is of length 95,448 bytes.

To update your system to install the correct version of the file, do the
following:

1. In the System Notification Area, right-click on the MSAS icon and select
"Shutdown Microsoft AntiSpyware".
2. In Explorer, navigate to C:\WINDOWS\SYSTEM32\, locate the file
"gcUnCompress.dll", right-click on it, and select "Delete".
3. In Control Panel "Add or Remove Programs", select "Microsoft
AntiSpyware"
and click button "Change".
4. Click "Next".
5. Select "Update Microsoft AntiSpyware", click "Next".
6. Click "Install".
7. When the re-installation finishes, click "Finish".
8. In Explorer, in folder C:\WINDOWS\SYSTEM32\, check that
"gcUnCompress.dll" is now 95,448 bytes long, by right-clicking it and
selecting "Properties".
9. Launch MSAS, pull down the File menu and select "Check for updates" -
this time it really will update your definition files to the latest version.
10. In Explorer, open the folder C:\Program Files\Microsoft AntiSpyware,
and
satisfy yourself that the modification dates of the three definition files
have changed:
gcDeterminationData.gcd
gcThreatAuditThreatData.gcd
gcThreatAuditScanData.gcd

Done!

You won't ever have to manually install the definition files again, nor
will
the update keep repeating every time you try.

-- Robin Walker [MVP Networking] (e-mail address removed)

Regards >*< TOM >*<

Spyware beta schreef:
 
C

CMA

Yes, I have found exactly the same problem. I have a fully
updated version of XP home using IE fully updated and a
broadband connection. The update will not "stick", neither
will any of the Settings within the program although
the "Saved" message is shown each time. It was not a
problem with the previous Beta version. I have removed the
program, cleaned out the Registry and reloaded but no joy.
 
B

Bill Sanderson

See the .announcements group, messages from July 9, for a message/thread
started by Robin Walker with a solution to this issue.

--
 
G

Guest

Correction..It works when you empty your Temporary
Internet Files (and select "Delete
all offline content") before attempting an MSAS
definitions update. (from Robin Walker July 14, 2005)
-----Original Message-----
This is a quote from Robin Walker:

After much debugging, I have found that the problem with definition update
failures and repetition is because of an incorrect version of the file
gcUnCompress.dll in C:\WINDOWS\SYSTEM32\ (for XP) or C:\WINNT\SYSTEM32\
(for
2000 or systems upgraded from 2000).

The incorrect version is of length 130,272 bytes.
The correct version is of length 95,448 bytes.

To update your system to install the correct version of the file, do the
following:

1. In the System Notification Area, right-click on the MSAS icon and select
"Shutdown Microsoft AntiSpyware".
2. In Explorer, navigate to C:\WINDOWS\SYSTEM32\, locate the file
"gcUnCompress.dll", right-click on it, and select "Delete".
3. In Control Panel "Add or Remove Programs", select "Microsoft
AntiSpyware"
and click button "Change".
4. Click "Next".
5. Select "Update Microsoft AntiSpyware", click "Next".
6. Click "Install".
7. When the re-installation finishes, click "Finish".
8. In Explorer, in folder C:\WINDOWS\SYSTEM32\, check that
"gcUnCompress.dll" is now 95,448 bytes long, by right- clicking it and
selecting "Properties".
9. Launch MSAS, pull down the File menu and select "Check for updates" -
this time it really will update your definition files to the latest version.
10. In Explorer, open the folder C:\Program Files\Microsoft AntiSpyware,
and
satisfy yourself that the modification dates of the three definition files
have changed:
gcDeterminationData.gcd
gcThreatAuditThreatData.gcd
gcThreatAuditScanData.gcd

Done!

You won't ever have to manually install the definition files again, nor
will
the update keep repeating every time you try.

-- Robin Walker [MVP Networking] (e-mail address removed)

Regards >*< TOM >*<

Spyware beta schreef:
I've been using this beta product since "Day 1" without
any problem, however this latest definition update (5729
to 5733) won't "Stick". Each time I run an update it
finds this update and downloads and installs it. Whether
I reboot or just run the update again without rebooting
it always finds the same update and goes through the
process all over again. Never had this issue with any
previous beta version or with any previous definitions
update. Running XP Home with all latest updates and
Norton Internet Security Package. Nothing has changed as
far as the system is concerned regarding this update vs.
any previous one. Any suggestions? Anyone else find this
issue.
.
 
T

Tom Emmelot

Hello,

See the .announcements group, messages from July 9, for a message/thread
started by Robin Walker with a solution to this issue.
If you did that update and no fix look in Signarures "Update Fix 2"

Regards >*< TOM >*<

k-nask schreef:
 

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