Defender constantly closing & turning-off.

[Guest]

My Windows Defender is constantly closing and turning-off. Anyone Know
what's causing this problem and how to correct it?

 

[Bill Sanderson]

What happens? Do you get an error message? Is Windows Live OneCare
installed?

What antivirus is installed? Is it up to date, and have you done a complete
scan of the machine recently?

 

[Guest]

What happens? Do you get an error message? Is Windows Live OneCare
installed?

What antivirus is installed? Is it up to date, and have you done a complete
scan of the machine recently?

Pauly: The check mark on the Defender icon (in the Task Tray) turns yellow.
I click the icon and a pop-up message warns me that Defender is closed and
turned off, and that my computer is at risk. The message contains a linked
statement, "open and turn on Defender." When I click on the link, Defender
is opened and turned on. Yes, Live OneCare is installed.

The installed antivirus program is Windows Live OneCare and is up to date
and do a "Full System Scan" daily.

 

[Bill Sanderson]

Hmm - something is amiss, but perhaps not what you think:

Windows Live OneCare, in current versions, supplants Windows Defender, and
disables it. OneCare contains the same protection ability, and this is
intentional. What I don't understand is that you are seeing this icon
change--but perhaps you are starting Defender manually?

See this KB article for authoritative information:

http://support.microsoft.com/kb/932902



--

 

[Guest]

Pauly: Thanks Bill; this takes a load off my mind. The "KB" was right on
the money in discribing the issue.