Debugging errors in Outlook

[Corky]

Please Help...When I first click on the Outlook icon I
get an error message

"Microsoft Visual C ++ Debug Library
Program C:\Progra~1\Micros~4\Office 10\Outlook.exe

Abnormal Program Termination"

then when I click ok it shuts off and when I click the
icon again it starts right up. This happens everytime I
use Outlook. I am not a programmer and am shutting down
properly..any help would be greatly appreciated. Using
Win XP and Outlook 2002

Corky

 

[Diane Poremsky [MVP]]

Didn't I answer this one a few days ago?

1) do you have VB or a programming program installed? That's why you get the
offer to debug.
2) what does the event viewer say is causing the error?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

 

[Corky]

You question but I wasnt available to answer..no such
programs are installed

Corky

-----Original Message-----
Didn't I answer this one a few days ago?

1) do you have VB or a programming program installed? That's why you get the
offer to debug.
2) what does the event viewer say is causing the error?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Please Help...When I first click on the Outlook icon I
get an error message

"Microsoft Visual C ++ Debug Library
Program C:\Progra~1\Micros~4\Office 10\Outlook.exe

Abnormal Program Termination"

then when I click ok it shuts off and when I click the
icon again it starts right up. This happens everytime I
use Outlook. I am not a programmer and am shutting down
properly..any help would be greatly appreciated. Using
Win XP and Outlook 2002

Corky

.

 

[Diane Poremsky [MVP]]

check the event viewer for the error - if we know the two exe or dll files
involved, we may know exactly what is wrong.

you can try renaming outcmd.dat and *.srs - both at C:\Documents and
Settings\username\Application Data\Microsoft\Outlook - it may work, it may
not. If not, we need the information from the event viewer.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

You question but I wasnt available to answer..no such
programs are installed

Corky

-----Original Message-----
Didn't I answer this one a few days ago?

1) do you have VB or a programming program installed? That's why you get the
offer to debug.
2) what does the event viewer say is causing the error?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Please Help...When I first click on the Outlook icon I
get an error message

"Microsoft Visual C ++ Debug Library
Program C:\Progra~1\Micros~4\Office 10\Outlook.exe

Abnormal Program Termination"

then when I click ok it shuts off and when I click the
icon again it starts right up. This happens everytime I
use Outlook. I am not a programmer and am shutting down
properly..any help would be greatly appreciated. Using
Win XP and Outlook 2002

Corky

.

 

[Corky]

Thanks I'll get it a try

Corky

-----Original Message-----
check the event viewer for the error - if we know the two exe or dll files
involved, we may know exactly what is wrong.

you can try renaming outcmd.dat and *.srs - both at C:\Documents and
Settings\username\Application Data\Microsoft\Outlook - it may work, it may
not. If not, we need the information from the event viewer.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

You question but I wasnt available to answer..no such
programs are installed

Corky

-----Original Message-----
Didn't I answer this one a few days ago?

1) do you have VB or a programming program installed? That's why you get the
offer to debug.
2) what does the event viewer say is causing the error?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities

in
the

Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Please Help...When I first click on the Outlook icon I
get an error message

"Microsoft Visual C ++ Debug Library
Program C:\Progra~1\Micros~4\Office 10\Outlook.exe

Abnormal Program Termination"

then when I click ok it shuts off and when I click the
icon again it starts right up. This happens everytime I
use Outlook. I am not a programmer and am shutting down
properly..any help would be greatly appreciated. Using
Win XP and Outlook 2002

Corky


.

.

 

[Guest]

My guess would be that you have Norton Internet Security or Norton AntiSpam installed.
If this is the case the problem is caused by the Norton AntiSpam-plugin.
Until Symantec updates this component the only way to disable the AntiSpam function completely is to rename the file "msouplug.dll".
If you give it a new name like "msouplug.dll.old" it will be easy for you to find it at a later time when a permanent solution to the problem has been released.
(The file mentioned can be found in the folder "C:\Program Files\Common Files\Symantec Shared\Antispam\")

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