Debug is rebooting a PC

[riderd]

I have a PC that is rebooting on its own. I checked the
event log and it gave me an information log stating the
following: "The computer has rebooted from a bugcheck.
The bugcheck was: 0x0000001e (0xc0000005, 0xfc78d291,
0x00000000, 0x00000000). Microsoft Windows 2000
[v15.2195]. A dump was saved in:
C:\WINNT\Minidump\Mini090503-01.dmp." I have tried
researching MS sight for the fix or reason but so far no
luck. Anyone out there have a clue???

thanks
Nick

 

[Matthew Mucker [MSFT]]

Nick,

To oversimplify: some driver is causing a problem at address 0xfc78d291.

Without opening a support case and getting a full memory dump for analysis,
it's hard to say just what is causing the problem. If you want to avoid
opening a support case, try running pstat.exe (found in the resource kit)
and determining which driver is loading at an address just below 0xfc78d291.
This is likely the faulting driver.

Unfortunately, the only real way to determine the true cause of the crash is
to analyze the memory dump. And there's not a whole lot of folks outside of
Microsoft who know how to do that.

-Matt