Dead computer (sometimes) with blinking light on motherboard.

E

Erich Kohl

Hi everyone,

I'm having a frustrating problem with my custom-built PC. Any insight
would be appreciated.

For the third time now, my system has refused to boot. Nothing turns
on or spins up at all. The only way I have been able to fix it (each
time) is to unplug it, take the side panel off, and then unplug and
reconnect the main 24-pin connector that routes power from the power
supply to the motherboard.

I should mention that before I take this step, there is a green light
on the motherboard that blinks, and then turns solid when things are
back to normal. The first two times I did this, the light returned
back to normal right away. The third time, I had to wait a few
minutes, and then as I was watching it, POOF, it suddenly turned back
on.

For the most part, my computer runs just fine, except when this
happens. Now I’m almost afraid to turn the darn thing off.

Maybe this kind of issue has already been discussed before in this
newsgroup. Of course, my instinct is telling me it's all about the
power supply, and the results I came up with after doing a search on
Google are causing me to believe that even more. How about the
motherboard? Could that be at fault? Is it a Vista hibernation issue,
or is my system going into some sort of “soft power” mode that I’m not
aware of?

Here are my main specs:

Gigabyte 3D Aurora 570 case
Antec Neo HE 550W power supply
Intel Extreme Series D975XBX2 motherboard
Intel Core 2 Duo E6600 2.40 GHz CPU
2 GB Corsair DDR2 800 main memory
Windows Vista Ultimate 32-bit
 
P

Paul

Erich said:
Hi everyone,

I'm having a frustrating problem with my custom-built PC. Any insight
would be appreciated.

For the third time now, my system has refused to boot. Nothing turns
on or spins up at all. The only way I have been able to fix it (each
time) is to unplug it, take the side panel off, and then unplug and
reconnect the main 24-pin connector that routes power from the power
supply to the motherboard.

I should mention that before I take this step, there is a green light
on the motherboard that blinks, and then turns solid when things are
back to normal. The first two times I did this, the light returned
back to normal right away. The third time, I had to wait a few
minutes, and then as I was watching it, POOF, it suddenly turned back
on.

For the most part, my computer runs just fine, except when this
happens. Now I’m almost afraid to turn the darn thing off.

Maybe this kind of issue has already been discussed before in this
newsgroup. Of course, my instinct is telling me it's all about the
power supply, and the results I came up with after doing a search on
Google are causing me to believe that even more. How about the
motherboard? Could that be at fault? Is it a Vista hibernation issue,
or is my system going into some sort of “soft power” mode that I’m not
aware of?

Here are my main specs:

Gigabyte 3D Aurora 570 case
Antec Neo HE 550W power supply
Intel Extreme Series D975XBX2 motherboard
Intel Core 2 Duo E6600 2.40 GHz CPU
2 GB Corsair DDR2 800 main memory
Windows Vista Ultimate 32-bit

There is no mention in your parts list, of how many USB devices are
connected, or whether any of them are high power devices. Note that
some motherboards now run all the USB devices from the +5VSB rail,
which is not very bright. (At one time, there was a header on the
motherboard, that selected +5V or +5VSB for that task. To save
money, the headers have been removed.) If you plug in a USB
"coffee warmer", that might be enough to overload it.

The green LED is connected to +5VSB. The light should be steady. If
the load on +5VSB is too much, the green LED could go off, until the
overload is removed.

Occasionally, there is a functional problem with the power supply
itself, and the flashing green is not a problem with the loading
at all. So it could be a bad power supply.

The green LED on the motherboard, is connected directly to +5VSB,
so monitors its every move. There should not be any logic devices
in the way. If the LED flashes, that means the power supply is
turning on and off, which is why that green LED is a very good
indicator of how well the power supply is doing. The LED should
never flash, and should be on steady and solid.

Paul
 
E

ekohl

There is no mention in your parts list, of how many USB devices are
connected, or whether any of them are high power devices. Note that
some motherboards now run all the USB devices from the +5VSB rail,
which is not very bright. (At one time, there was a header on the
motherboard, that selected +5V or +5VSB for that task. To save
money, the headers have been removed.) If you plug in a USB
"coffee warmer", that might be enough to overload it.

I doubt that I use many more USB devices than the average person.
Typically they consist of my printer (which I only turn on when I need
it), my keyboard, and a Logitech gamepad. Every so often I'll plug in
another device.

When I opened up my PC to reseat the main power connector, I had
everything disconnected from the computer, including all the USB
devices. As long as at least the power cable in the back was
connected to an electrical outlet and nothing else was connected, you
could see the LED blinking on the motherboard.
 
P

Paul

I doubt that I use many more USB devices than the average person.
Typically they consist of my printer (which I only turn on when I need
it), my keyboard, and a Logitech gamepad. Every so often I'll plug in
another device.

When I opened up my PC to reseat the main power connector, I had
everything disconnected from the computer, including all the USB
devices. As long as at least the power cable in the back was
connected to an electrical outlet and nothing else was connected, you
could see the LED blinking on the motherboard.

OK, I checked the Badaxe2 manual on the Intel site, and on page 45 at
the bottom, the LED next to the main power connector, is connected to
+5VSB. Is that what is blinking ?

http://download.intel.com/design/motherbd/bx2/D7364501US.pdf

All I can tell you, is a blinking +5VSB LED indicates a problem with
the +5VSB supply rail. Possible reasons:

1) Motherboard is overloading +5VSB on the power supply. This could be
due to a large number of USB devices, especially "dumb" USB devices
with high power consumptions.
2) Power supply is malfunctioning and is not able to supply +5VSB,
to its normal current rating.

If you swap in a different brand/model number power supply, and test
again, if the LED still flashes, then the motherboard is doing some
overloading. If the LED stops flashing, then you know the original supply
is not working properly.

I would use a clamp-on DC ammeter, to measure the power flow in the
+5VSB wire. That would make it easier to decide what was defective,
but not many people have a meter like that.

HTH,
Paul
 
B

Bob M

Erich said:
Hi everyone,

I'm having a frustrating problem with my custom-built PC. Any insight
would be appreciated.

For the third time now, my system has refused to boot. Nothing turns
on or spins up at all. The only way I have been able to fix it (each
time) is to unplug it, take the side panel off, and then unplug and
reconnect the main 24-pin connector that routes power from the power
supply to the motherboard.

I should mention that before I take this step, there is a green light
on the motherboard that blinks, and then turns solid when things are
back to normal. The first two times I did this, the light returned
back to normal right away. The third time, I had to wait a few
minutes, and then as I was watching it, POOF, it suddenly turned back
on.

For the most part, my computer runs just fine, except when this
happens. Now I’m almost afraid to turn the darn thing off.

Maybe this kind of issue has already been discussed before in this
newsgroup. Of course, my instinct is telling me it's all about the
power supply, and the results I came up with after doing a search on
Google are causing me to believe that even more. How about the
motherboard? Could that be at fault? Is it a Vista hibernation issue,
or is my system going into some sort of “soft power” mode that I’m not
aware of?

Here are my main specs:

Gigabyte 3D Aurora 570 case
Antec Neo HE 550W power supply
Intel Extreme Series D975XBX2 motherboard
Intel Core 2 Duo E6600 2.40 GHz CPU
2 GB Corsair DDR2 800 main memory
Windows Vista Ultimate 32-bit

How old is your power supply? Antec has had quite a few of the Neo
550w power supplies go back. If you contact Antec they will probably
give you an RMA and will replace it for you.

Bob
 
W

w_tom

I would use a clamp-on DC ammeter, to measure the power flow in the
+5VSB wire. That would make it easier to decide what was defective,
but not many people have a meter like that.

Paul's answers are some best recommendations available. This
because he asks for numbers that provide definitive answers AND can
result in more information when posted here.

However accomplish similar results by using a meter without that
current measuring (hall effect) device. Yes that current measuring
device would provide significantly useful information. But even with
only a meter, significant facts could be learned. Simply measure
purple wire voltage (power supply to motherboard) when no USB devices
are attached. Then continue reading (and recording) voltages as USB
devices are connected one at a time. That voltage must always remain
above 4.87 volts. And again, how that voltage changes with each
device new USB device connected could mean useful replies here. At
what point does the LED start flashing?

Bottom line: if you want an answer that gets it right the first
time, then provide numbers. Otherwise every reply can only be
speculation. I cannot recommend strongly enough the useful concepts
recommended by Paul. Even swapping a power supply (without first
taking numbers) can only result in speculation. A problem could
otherwise still remain - just be less often noticed.
 
E

ekohl

OK, I checked the Badaxe2 manual on the Intel site, and on page 45 at
the bottom, the LED next to the main power connector, is connected to
+5VSB. Is that what is blinking ?

http://download.intel.com/design/motherbd/bx2/D7364501US.pdf

I'm pretty sure that's what it is. I have the manual for my
motherboard, of course. I wish I would have digged a little deeper
into it in order to find the description of that LED.
All I can tell you, is a blinking +5VSB LED indicates a problem with
the +5VSB supply rail. Possible reasons:

1) Motherboard is overloading +5VSB on the power supply. This could be
due to a large number of USB devices, especially "dumb" USB devices
with high power consumptions.
2) Power supply is malfunctioning and is not able to supply +5VSB,
to its normal current rating.

If you swap in a different brand/model number power supply, and test
again, if the LED still flashes, then the motherboard is doing some
overloading. If the LED stops flashing, then you know the original supply
is not working properly.

I would use a clamp-on DC ammeter, to measure the power flow in the
+5VSB wire. That would make it easier to decide what was defective,
but not many people have a meter like that.

What you're saying makes sense. I appreciate the information and
helpful advice you've given me.
 
E

ekohl

How old is your power supply? Antec has had quite a few of the Neo
550w power supplies go back. If you contact Antec they will probably
give you an RMA and will replace it for you.

Bob

I put the system together in the middle of May, so by that measure
it's about five months old. I'm not sure of the exact date of
manufacture.

I guess I could contact Antec tech support and see what they have to
say. Either that or my local Micro Center, which is where I bought
it.
 
P

Paul

gnesterenko said:
Howdy everyone.

Came across this post via a google search as I'm having a similar
problem. Power supply fails to boot PC every so often - though its been
better since I took it apart and cleaned out all the dust that had
collected in it over the last 4 years - in fact it has not failed to
boot once since that cleaning - so I'm hoping that was the issue (it was
REALLY dusty in there). That aside though, I purchased a brand new shiny
Corsair HX750 (the modular model) to replace the aging 420W enermax. It
has never booted my computer properly. All I get is the blinking green
light and nothing else. I figured - faulty PSU - though I haven't done
the plug in a single fan and jump the power connection test yet, gonna
do that sometime over next few days. Here is the thing though - you
mentioned that the blinking led is tied to the 5V rail. That got me
thinking.

My motherboard that I am experiencing these issues on is an Asus
A8N-SLI Premium - which uses the ATX12V 2.0 specification. Now checking
out Wikipedia on the ATX12V power specs, the 2.0 version moved the 5V
circuit to the 24 pin connector and significantly reduced the power
flowing through this 5V circuit. All well and good.

Then I took a look at ATX12V 2.01 specification. Quote "This is a minor
revision from June 2004. The −5 V rail was completely removed from
the specification."

Then I took a look at my new Corsair HX750 specs and saw that it
purported to support ATX12V specs 2.3, and backwards compatible only to
2.01 - not 2.0. Its strange however, as the specs on the PSU DO show a
+5VSB rail as being present.

Could the fact that the 5V rail was removed in 2.01 be the source of my
troubles? Going to test the power supply by jumping the pins and/or with
my dads computer which uses a newer mobo and a modern ATX12V spec. But
any other suggestions are welcome. Was hoping this motherboard would
last until 890 chipset from AMD, don't wanna replace sooner if possible.

On the oldest 20 pin power supply spec - all pins and voltages are present.

Next spec is still 20 pins, but removes the -5V power output. That is minus five volts.
Motherboards no longer rely on -5V being present. You should see a blank
space on the connector, where the removed -5V wire and pin used to be located.

Next spec introduces 24 pins. The four extra wires and pins are there, to carry
more current. No new voltages were introduced on the 24 pin connector. This makes
almost no difference to the motherboard. (The exception is, it helps an SLI
motherboard with two video cards, as some of those combinations draw
slightly more than 8 amps. The rail that needs the current, is 12V.
So the fact there is a 3.3V pin added, and a 5.0V pin added by the
new standard, is practically pointless.)

The +5VSB rail is a standby power source. On your Asus motherboard, it is
monitored by a green LED near the bottom edge of the motherboard ("SB_PWR").
+5VSB is present on all the above mentioned power supply specifications.
+5VSB must work, before the motherboard can turn on the rest of the output
rails via the PS_ON# signal.

When the computer is sleeping, the +5VSB continues to run, and it powers the
RAM sticks. An onboard regulator on the motherboard, drops that voltage to
a level where it can be used by the RAM. Chips such as the LAN chip, are
powered as well, in order that "Wake On LAN" can work.

When all the +5VSB loads are taken into account, perhaps 1 amp is drawn.
The motherboard manual may suggest typical values for that loading (that
is where I got the 1 amp value from).

If you had external USB devices, they might draw power from that rail as well.

A typical supply can provide +5VSB at 2 amps. That is sufficient for a
sleeping computer, plus a couple heavy USB devices. For example, if you
were charging a music player from the USB port, that might represent a
heavy load.

If you overload the +5VSB rail, it is protected, and the power supply
responds by dropping the output voltage to zero. Depending on the supply
design, you may see this happen over and over again, giving a slow blink
on the green LED. The frequency of blink may be irregular.

*******

In terms of verifying the performance of the power supply, you'd be
interested in +5VSB and not the +12V rail (since we can see the green
LED blinking, and have to get the +5VSB working properly, before anything
else will work right). A fan can be used to do a quick test of +12V.
Testing +5VSB is going to be more difficult and complicated to do.
There are no nice loads I can think of, to connect to +5VSB, to test it.

You can buy resistors at Radio Shack. For example, say I were to buy
several packages of 50 ohm 1/2 watt carbon composition resistors, with
wire legs on the ends. The relationship between voltage and power is

P = (V*V)/R 0.5 watt = (5V * 5V)/ R, solving gives R = 50 ohms

So a 50 ohm resistor, is the lowest ohm value 1/2 watt resistor I could
load the +5VSB power supply with. When the 50 ohm resistor is connected
to +5VSB, it dissipates 0.5 watts of heat, and gets real hot. If I
bought a 68 ohm resistor instead, it draws less power (less current too).
So a 68 ohm resistor wouldn't get quite as hot. But I'd need more resistors
to do my tests with.

P = ( 5 * 5 ) / 68 = 0.368 watts

To do a load test, you add resistors one at a time, to the thing to test.
You add the load resistors in parallel, to increment the load. In the
first diagram, one resistor draws 0.1 amp (i.e. 5V / 50 ohms = 0.1 amp).
In the second diagram, two resistors draw 0.2 amp total. The resistor
gets blistering hot. You continue adding resistors, until you hit 2 amps.
That takes 20 resistors at perhaps $0.20 a piece, so our load resistors
cost $4.00 total.

+5VSB ------+ +5VSB ------+-----------+
| | |
50 ohm 50 ohm 50 ohm
1/2W 1/2W 1/2W
resistor resistor resistor
| | |
COM --------+ COM --------+-----------+

In each case, you verify the power supply still is putting out +5VSB
at the full five volts. If the output dropped to zero volts, after
adding 17 resistors, you'd know the real output capacity of the
supply was a little less than 1.7 amps.

So that experiment cost us $4.00 for a handful of resistors, plus at
least $20 for a multimeter to verify +5VSB still has full output voltage
during each test case.

At the power supply factory, that test is automated. Using a Chroma
tester, they program the tester to ramp the load and verify the output
remains within spec. They can do any arbitrary combination of loads
on the rails, so they can verify the "cross-regulation" spec for
the supply. Doing it manually with resistors is cheaper, but a lot
slower to do.

So, say the test results went well above 20 resistors, meaning the
supply was delivering its full 2 amps output. Then, you'd have to
conclude, the electrical load in the computer, was too great for
the supply to handle. You'd get out your clamp-on DC ammeter, and
attempt to measure the current. Since the time the supply remains on
could be fairly short, there is no guarantee the meter will measure
the peak value properly. It all depends on how long it takes the
supply to shut off the +5VSB output.

As you can see, debugging this is a messy proposition, and probably
more than you're interested in doing. And the thing is, many computer
shops may not be set up to do that kind of testing either, preferring
to "swap power supply" and "swap motherboard", until the problem
goes away.

I picked a linear sequence for my load example above, for the purposes
of illustration. It may make it slightly easier to buy resistors,
to do it that way (buy a set of resistors which are all the same
value). You could also buy a set of resistors, such as one each of
50 ohms, 25 ohms, 12.5 ohms, 6.25 ohms, 3.125 ohms, and by using
combinations of them, arrive at a linear load sequence as well. But
odd-ball resistor values (each with a different power rating), would be
much harder to find at the store.

You'll notice, I didn't suggest loading the power supply with light
bulbs. Incandescent bulbs have a non-linear filament characteristic,
and draw more current when they're cold. That can cause the overcurrent
on the power supply to trip out, before the full rated output is achieved.
I picked resistors for my test load above, as they have a more
constant resistance value than a light bulb would have. Even the resistor
has a temperature coefficient, but it is not nearly as bad as a light bulb
would be. (The most constant resistors are made from material such
as manganin alloy wire, but that isn't something you'll find at Radio Shack.)

http://en.wikipedia.org/wiki/Manganin

Paul
 

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