R
Roger Bradley
I recently upgraded my motherboard. Everything went very
smoothly. I re-installed XP Pro. I'd backed up all my
data and had no problems getting things back to normal.
Apart from an excel spreadsheet that was encrypted when I
backed up.
Now when I try to open it I get a message telling me the
file is encrypted and cannot be opened.
I've tried to un-encrypt it but I get an error message
telling me access is denied.
When I right click on the file, select Properties /
Advanced then Details, under Users Who can Transparently
Access This file is my name and a Certificate Thumbprint.
This I assume is from my previous install and is the
reason I cannot access the file. I've tried adding my
current certificate but get an error window titled, EFSADU
saying "Error in adding new user(s). Error Code 5"
I've tried to add myself as a Data Recovery Agent but get
an error message when I select my certificate saying The
File contains no certificates suitable for Encrypted File
System Recovery. Please select another file or user.
I'm stuck. If anyone can help it would be appreciated.
smoothly. I re-installed XP Pro. I'd backed up all my
data and had no problems getting things back to normal.
Apart from an excel spreadsheet that was encrypted when I
backed up.
Now when I try to open it I get a message telling me the
file is encrypted and cannot be opened.
I've tried to un-encrypt it but I get an error message
telling me access is denied.
When I right click on the file, select Properties /
Advanced then Details, under Users Who can Transparently
Access This file is my name and a Certificate Thumbprint.
This I assume is from my previous install and is the
reason I cannot access the file. I've tried adding my
current certificate but get an error window titled, EFSADU
saying "Error in adding new user(s). Error Code 5"
I've tried to add myself as a Data Recovery Agent but get
an error message when I select my certificate saying The
File contains no certificates suitable for Encrypted File
System Recovery. Please select another file or user.
I'm stuck. If anyone can help it would be appreciated.