Data Recovery On A Unbootable Drive

G

Guest

I am a complete novice. My hard drive on my laptop became unbootable. There
are some files on it that I need to recover. I was planning to do a complete
backup this weekend. The system does not load to the Windows system. I
tried to repair the system. but it said it could not find the hard drive. I
am having a new one arrive tomorrow. If I run the Recovery Console, will
that allow me to access my data? I am a student and I do not want to pay for
something that I can do myself. I am unsure of the full specifications, but
it is a 60GB hard drive for a Dell Latitude D505. The BIOS shows that there
is no hard drive present.
I hope there is someone who can help me.
Thanks
 
G

Guest

The fact that the BIOS reports NO Drive is a bit hopeful. It is possible that
there is nothing more wrong than a faulty connection between the hard drive
and the motherboard.. i would look closely at the connection of the hard
drive. perhaps there is a way to 'firm up' the connection of the hard drive.
If it seems to be OK, maybe there is a cable with a way to 'plug back in'
the connectors of the cable.
Wishing you the best of luck,
 
O

Og

When the BIOS fails to recognize a drive, there are three possible causes:
1. The drive has failed catastrophically.
2. The data cable between MoBo and drive is loose / failed.
3. The power cable between Power Supply and drive is loose / failed.
Steve
 
D

DL

Assuming the connections are firm, but still no go, I would say your only
hope would be conect the drive as slave or via usb to a PC and see if you
can access it.
If not a data recovery specialist is expensive
 
P

Poprivet

tkbirdie said:
I am a complete novice. My hard drive on my laptop became
unbootable. There are some files on it that I need to recover. I
was planning to do a complete backup this weekend. The system does
not load to the Windows system. I tried to repair the system. but it
said it could not find the hard drive. I am having a new one arrive
tomorrow. If I run the Recovery Console, will that allow me to
access my data? I am a student and I do not want to pay for
something that I can do myself. I am unsure of the full
specifications, but it is a 60GB hard drive for a Dell Latitude D505.
The BIOS shows that there is no hard drive present.
I hope there is someone who can help me.
Thanks

No hard drive might be a good thing. First, before you do anything else, go
into your System Settings, CMOS Settings, BIOS settings, or whatever they
might be called in your machine. Usually you get there by pressing one or
possibly two keys during the boot. Your docs should explain it if you can't
figure it out.

Once you get inside the BIOS screen, look for the onces concerning the hard
drives and make sure the hard drive is listed as being used, and also that
it is the boot device. Those will be on two different screens.

Save/Exit out of that and let it boot; see if it boots up OK now.

THEN you can start doing other troubleshooting if it's still necessary.

HTH
Pop`
 
P

Poprivet

tkbirdie said:
I was checking out the Maplin website to see if there was some sort of
connector there. I have no idea what I am exactly looking for. The
link to the area I was looking at is
http://www.maplin.co.uk/Sub_Category.aspx?Menu=-3&doy=3m5. Computers
is as far as I got. As I said before, I am a novice.

Since the Dell Latitude is a laptop and not a desktop PC, something you
should have mentioned, the cable and most of the connection instructions
people are giving you are not possible for you to make. Even techs hate
doing that sort of thing. Do NOT try to disassemble your laptop; you'll
very likely turn it into a boat anchor.

The hard drive IS accessible though, once you know how, but I feel 99.9%
certain that's not going to be your problem. The problem could be anything
from the BIOS not set to "know" the hard drive is pesent, to the MBR on the
disk, to several other possibilities.

Here's something to tuck away as a last resort in order to recover your
data:
Take the hard drive out of the laptop (Dell Support has papers to show
you how to to that) and take it to a friend who has a desktop PC. IFF the
drive is living, your friend will then be able to copy all of your data off
your drive and onto CDs or DVDs, whichever your laptop can handle.
The above can also be used as a go-no-go test: If the drive is readable
and functional in another computer, then your laptop has problems other than
the drive. IFF it's not readable in the other PC, then the drive is
awaiting last rites. THEN getting any data off it could be an expensive
prospect. I hope you kept backups of your important data.

IFF you have a friend who will test your drive in his machine for you, then
I'd also advise not opening the new drive when it arrives unless and until
you know you need it. If your old drive is OK and the problem is elsewhere,
then you could return the new drive for a refund, once you're back up and
working.

Good luck; I know money's tight <g>

Pop`
 
P

Patrick Keenan

tkbirdie said:
I am a complete novice. My hard drive on my laptop became unbootable.
There
are some files on it that I need to recover. I was planning to do a
complete
backup this weekend. The system does not load to the Windows system. I
tried to repair the system. but it said it could not find the hard drive.
I
am having a new one arrive tomorrow. If I run the Recovery Console, will
that allow me to access my data? I am a student and I do not want to pay
for
something that I can do myself. I am unsure of the full specifications,
but
it is a 60GB hard drive for a Dell Latitude D505. The BIOS shows that
there
is no hard drive present.
I hope there is someone who can help me.
Thanks


If the BIOS does not recognise the drive, the recovery console will not be
able to either, and will not allow you to recover anything from the drive.
You have an underlying problem to deal with before you can consider the
recovery console or anything else.

Try physically reseating the drive. If that doesn't work, get a USB2
external drive case built for laptop drives, connect your disk to it, and
attach that to another XP system. You won't need to install any drivers.

Some IDE laptop drives have a special adapter on the header, that has to be
removed before you can attach the drive to the case.

These cases start around CDN$25 or less and use a special cable that plugs
into two USB ports, as the power draw is too high for just one port.
Like this:
http://insidecomputer.stores.yahoo.net/2usb20alhadr.html

You don't have to fully reassemble the case to use it.

If your drive is SATA, there is an adapter you can get that works for both
desktop and laptop SATA Drives, that doesn't use the case. It see these
also around CDN$25.
This is what I mean, but there are other forms of it:
http://insidecomputer.stores.yahoo.net/seatasatousb.html


Listen carefully as you attach the cables to the drive, and watch for
lights, to see if the drive responds at all.

If this works, you may be able to simply copy the files off. And if it
works, it may indicate that there isn't a problem with the drive, but rather
with the latptop motherboard. You'll need another drive to verify this.

If it doesn't work, and the drive electronics have failed (particularly if
the drive does not spin up), you likely face something that you *cannot*
fix yourself.

If the drive has failed electrically, you won't have many choices beyond
walking away from the drive and data, or paying professionals with
necessarily expensive facilities. If the drive electronics have failed,
they may have to disassemble the drive and mount the platters on drive
electronics built for this purpose.

I would not consider returning the drive for warranty replacement as the
manufacturer will not make any attempt to recover your data, and if a
recovery service has to open the drive, the warranty is voided.

I usually see bills starting at CDN$1,000 for this kind of work, depending
on turnaround time and how much data is to be recovered. You may find
cheaper or more expensive rates in your area, but be sure that they can
actually do this kind of work properly.

For example,
http://www.actionfront.com/

is who I've used repeatedly - I see they've been bought by Seagate.

There's one other very simple thing that sometimes helps with laptops.
Unplug the power adapter and remove the battery. Press and hold the power
switch for about 30 - 60 seconds. This usually resets the CMOS. Plug
the power adapter back in, and see if anything has changed.

If you get the replacement drive and that one doesn't work either, the
problem may well be on the laptop itself and covered under warranty. This
isn't as gloomy as it seems since it's normally data that has the higher
value.

HTH
-pk
 
G

Guest

tkbirdie said:
I am a complete novice. My hard drive on my laptop became unbootable. There
are some files on it that I need to recover. I was planning to do a complete
backup this weekend. The system does not load to the Windows system. I
tried to repair the system. but it said it could not find the hard drive. I
am having a new one arrive tomorrow. If I run the Recovery Console, will
that allow me to access my data? I am a student and I do not want to pay for
something that I can do myself. I am unsure of the full specifications, but
it is a 60GB hard drive for a Dell Latitude D505. The BIOS shows that there
is no hard drive present.
I hope there is someone who can help me.
Thanks

Hello,
This site may be of some value concerning your problem.
http://www.shockfamily.net/cedric/knoppix/#ntfs
take care.
beamish.
 
G

Guest

When I turn it on, it makes a really quiet spinning noise or a whirring
noise. Is that a good thing? The only way to hear it is to put it to your
ears. I think it is more spinning than whirring.
 
G

Guest

My hard drive does not look like the one in the pictures. If there was a way
to attach some realy bad pictures I took, I'd show you.
 
G

Guest

tkbirdie said:
My hard drive does not look like the one in the pictures. If there was a way
to attach some realy bad pictures I took, I'd show you.
Hello,
The visual look is not the issue.
The sound may be the drive spinning "normal" one hopes'.

The site gives general instructions on when and how to use the "Knoppix CD".
Make sure in the BIOS that your CD Drive is first.
You would start the computer with the CD in the drive, the bios should start
the CD and the Knoppix screen will appear.
I have used the "Knoppix CD" to check it's ability and it did work.
You can download the file (no charge) and burn a cd, using another computer,
that has a CD Burner.
You can order the "Knoppix CD" and there is a small charge for shipping, I
think it cost me about $5.00 or $6.00 U.S. dollars.

If you are having a shop install the new drive ask them if they can remove
files and place them on the new drive. If you are not comfortable attempting
file removal this may be a reasonable option.

take care.
beamish.
 
P

Patrick Keenan

tkbirdie said:
My hard drive does not look like the one in the pictures. If there was a
way
to attach some realy bad pictures I took, I'd show you.

Dell D505's seem to use ATA drives (not SATA drives), and that's about all
you need to know. You should try attaching the drive to another XP system
via a USB2 - ATA case made for laptop disks. These don't cost a lot, the
process will be quick and may get you access to your data right away. I
use this process very regularly and it works very well.

Simply connect the drive to the case connector, plug the 2 larger USB
connectors into the PC, then plug the small connector into the case. XP
should, within a few seconds, display system tray messages that it has
detected new hardware, then the case electronics, then a disk drive, and
finally try to mount the drive.

If it fails to go past recognising the case electronics, and does not mount
the drive, chances are higher that the drive has failed electrically and you
cannot fix this yourself, and not with any software tools. You should stop
and consider your other options, because you'll very likely need to pay
someone to get anything off that drive.

On the other hand, if it does recognise and mount the drive, you can just
use Explorer to find and copy off the files you need. You can and
should, at this point, do a backup of the rest of the data, too.

HTH
-pk
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Data Recovery On A Unbootable Disk 12
XP system Recovery 14
Reformat Hard Drive? 14
Faulty internal hard drive 10
data recovery 6
Unbootable Hard Drive 4
fix unbootable drive 4
Rendering XP Unbootable... 9

Top