Data Missing? Sorry?

[Guest]

I meant to say "DATA MISSING", please help?

Here's a funny story, a customer has a DELL desktop system, a PIII system,
which had ME on it originally and was upgraded some time ago to Windows 2000,
when we install a new LAN card/adapter into it for it failed, upgraded it to
Windows XP - wouldn't allow sharing files and printers to a notebook on a
wireless network, attempted to set permissions and it CRASHED!

The computer wouldn't boot back up into Windows at ALL????!?!

Had to install Windows XP on the system without formatting it, hoping to
save the data on the computer, unfortunately, it didn't save it like it did
when it happen to the notebook....

On the Gateway notebook it was able to retrieve the date easily, but on the
DELL it will not. We get an "ACCESS DENIED" message, is there anyway to
recover the data off that section of the drive?

Can anyone help me with this?

Please let me know either way, this way we can advise the customer. Thank
you.

 

[Pegasus \(MVP\)]

See my reply to your first post.

 

[Kelly]

HOW TO: Take Ownership of a File or Folder in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q308421


--
In memory of our dear friend, MVP Alex Nichol: http://www.dts-l.org/

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Guest]

Hi Kelly-

Interesting you said that, and that the article mentions the procedures, my
concern is that the file size is "0" in bytes.

It's as if XP delete it? I like to make certain of this. The sharing and
printing properties were added after the fact. When I had to reinstall
Windows back onto the computer after I attempted in the first place to get
the files to share and it didn't.

What puzzles me, is that, Windows XP sharing wasn't the same as the
notebook's sharing protocol. It looked and flet more like Windows 2000
instead of XP. Could it had been because of the upgrade from 2000 to XP?

Second, when I had no choice but to reinstall the OS again, on top of the OS
currently, it deleted files when I attempted to do a recover through XP
installation. It deleted files, I would assume Windows registers files? Not
sure????

So, will this procedure still work? I am relating the answers and responses
to the customer so that she/they can see what the results are being said
about their computer. I'm concerned that if I follow the procedures you left
for me to try, by taking ownership by MVP Alex Nichol that it doesn't work?

Please advice to make certain, or at least to attempt to try?

D.Morales

 

[Kelly]

Hi,

Sounds as though yall guys have a ways to go.

You coined this funny and it really isn't. At least not for the client.
(

1. Network card failed so you installed XP.
Because it didn't work properly, you couldn't get it installed and
working or.....just because?
2. Were the settings correct for sharing via the Notebook on your part?
3. Crashed as in how? Error message(s)? Are you speaking of XP Home or
Pro?
4. Had you tried the Recovery Console? Would it boot into Safe Mode?

--
In memory of our dear friend, MVP Alex Nichol: http://www.dts-l.org/

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Guest]

Oh yes, did all of that. First off, the notebook is fine, did and does now
log into the network and does see the desktop now! But before, no!

First off, I did attempt many times doing it is Safe Mode, it would boot up
saying there was an error in the aspi.*.* while attempting to boot up. It was
XP Pro. The network card orginially was dead, wasn't seen at all. We replaced
the card with a new one, then it would see the internet. The customer hadn't
been able to see the internet for such a long, long time. She never did
anything to it. Until she asked me too.

Therefore, I installed the card, got to work by upgrading the system to XP,
for the card only worked with XP drivers, not 2000. Even still, the sharing
didn't come until later on. So, what I did after I got the upgrade done, was
allowed it to see the internet, which it did.
Second, she wanted to be able to share files and print from her notebook
through the desktop, that's when the problem started. I acquired a network
workgroup, established it and was able to see the notebook from the desktop,
but not from the notebook, (the other way around).

I attempted to get the sharing to work, it appeared like Windows 2000 does
when sharing, had an additional tab on the top for Sharing and Security,
which XP Pro doesn't have, only has the sharing and security under the one
tab. I fought with it for a while, getting the permissions to acknowledge
sharing rights. I even removed Norton, and then the system rebooted without
my control and wouldn't come back up at all! It went into a loop, and gave me
that error I mentioned prior. Even try to go into "SafeMode", nothing, the
same thing. Even tried to do "last known working..." nothing, the same thing
happen. The data wasn't back up on the system at all, didn't think in this
situation that the problem would be there. When it didn't come up, only
choice was to reinstall the OS and hope by crossing my fingers, like it did
with the notebook, the data would come back. Nothing! It would install fine,
and the data said access denied. AFterwards I did the sharing thing, but it
you think I should go back and try your method, and it doesn't work, then is
there any other way to retrieve the data lost?
Any suggestions, to recover it?

D.Morales

 

[Frank]

(e-mail address removed) wrote:
| I meant to say "DATA MISSING", please help?
|
| Here's a funny story, a customer has a DELL desktop system, a PIII
| system, which had ME on it originally and was upgraded some time ago
| to Windows 2000, when we install a new LAN card/adapter into it for
| it failed, upgraded it to Windows XP - wouldn't allow sharing files
| and printers to a notebook on a wireless network, attempted to set
| permissions and it CRASHED!
|
| The computer wouldn't boot back up into Windows at ALL????!?!
|
| Had to install Windows XP on the system without formatting it, hoping
| to save the data on the computer, unfortunately, it didn't save it
| like it did when it happen to the notebook....
|
| On the Gateway notebook it was able to retrieve the date easily, but
| on the DELL it will not. We get an "ACCESS DENIED" message, is there
| anyway to recover the data off that section of the drive?
|
| Can anyone help me with this?
|
| Please let me know either way, this way we can advise the customer.
| Thank you.

Did you go to Control Panel > add and remove hardware --
to remove the old LAN card??? (before removing)

 

[Guest]

You did say data missing. Anyway, I am here trying to see if I can find a way
to re-aquire my help files and I see your question. I know nothing, that I
am sure, but if I know anything, it is that Dell computers are not good.
Mine has not done what yours has done, but it's as if it got a hold of some
bad acid and is tripping. No, I'm not joking. It changes it's mind and
everything from font size to programs that it had and no longer has
............ and then sometimes months later, has again. I imagine that your
data is not lost but stuck in the folds of your Dell's pre-mortial silicone
goo it has and will just pop up one day when you least expect it.

I am most serious with the proceeding statement.

 

[Sleepless in Seattle]

Truly scary that you are servicing computers - never finished 8th grade is
my guess or Art History major. Can you please post your credentials or leave
the industry immediately.

File sharing etc. explained - more interesting than your comics.

http://www.practicallynetworked.com/sharing/xp_filesharing/index.htm (XP
Pro/2K Pro)
http://www.practicallynetworked.com/sharing/xp/filesharing.htm (XP Home
Simple File Sharing)
http://www.practicallynetworked.com/sharing/troubleshoot/ (TCP/IP)
http://www.microsoft.com/technet/community/columns/cableguy/cg0204.mspx (SP2
Firewall)

 

[Guest]

Dear Sleepless-

I guess you didn't read what happen? You don't expect data to be harmed by
networking two computers together, especially if the system does a crash!

But, at least your words are noted.

 

[Guest]

Control Panel to remove the old LAN card, it wasn't detective? Windows 2000
didn't see the old LAN on it, although it was installed on the motherboard,
but the mere fact she couldn't surf the internet told me the drivers or LAN
card, which neither was being detective on the system. I beleive there was
something wrong with the OS to begin with, especailly after doing the
upgrade, when it didn't see the sharing features like the notebook did, as
Windows normally does?
Thanks!

 

[Sleepless in Seattle]

The data isn't harmed. You

a) Don't know the difference between simple file sharing and the traditional
security model/sharing.
b) Don't know that it is NEVER necessary to upgrade to XP from 2K to find
drivers for a NIC. Post the chipset and we'll find 2K drivers. See
http://www.driverguide.com/
c) Don't know about taking ownership.

Your entire post is a comedy of errors.

 

[Guest]

I really think you are an insulting person, you obviously just can see past
your bit of humiliation. File sharing has never been a problem for me while
doing it, I believe and still find that the OS of Windows 2000 was unstable
for the amount of exposure to the net without protection against spyware and
viruses which attacked her system. Therefore, I appreciate your comments, but
I disagree with your comments about ne not knowing something. Please don't
respond to me if you can not be kind.

 

[T. Waters]

Please excuse that annoying individual. He does nothing but cause problems
in this newsgroup. Second to none in that regard, in my estimation.

 

[Guest]

Thanks for your kind words, do appreciate it.

Please excuse that annoying individual. He does nothing but cause problems
in this newsgroup. Second to none in that regard, in my estimation.