"data is invalid" when attempting to install any USB devices...

P

puttdog

hi folks

Windows XPSP2 fully patched running on a Dell Latitude D610. pretty
much any USB device gives me the "data is invalid" error during plug
and play. i tried altering the permissions of
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet\Enum\PCI with no resolution of the
problem. find below a snip from setupAPI.log. any suggestions would be
appreciated.

thanks,
alex

[2006/07/18 22:46:10 1916.3 Driver Install]
#-019 Searching for hardware ID(s):
usb\vid_04a9&pid_30fc&rev_0002,usb\vid_04a9&pid_30fc
#-018 Searching for compatible ID(s):
usb\class_06&subclass_01&prot_01,usb\class_06&subclass_01,usb\class_06
#-198 Command line processed: C:\WINDOWS\system32\services.exe
#I022 Found "USB\Class_06&SubClass_01&Prot_01" in
C:\WINDOWS\inf\ptpusb.inf; Device: "Digital Still Camera"; Driver:
"Digital Still Camera"; Provider: "Microsoft"; Mfg: "Generic"; Section
name: "PTP".
#I023 Actual install section: [PTP]. Rank: 0x00002000. Effective driver
date: 07/01/2001.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [PTP] in
"c:\windows\inf\ptpusb.inf".
#I320 Class GUID of device remains:
{6BDD1FC6-810F-11D0-BEC7-08002BE2092F}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-166 Device install function: DIF_INSTALLDEVICEFILES.
#I124 Doing copy-only install of
"USB\VID_04A9&PID_30FC\5&3AB9AD5F&0&8".
#-011 Installing section [PTP] from "c:\windows\inf\ptpusb.inf".
#W187 Install failed, attempting to restore original files.
#E122 Device install failed. Error 13: The data is invalid.
#E157 Default installer failed. Error 13: The data is invalid.
[2006/07/18 22:46:14 3728.2]
#-199 Executing "C:\WINDOWS\system32\rundll32.exe" with command line:
rundll32.exe newdev.dll,ClientSideInstall
\\.\pipe\PNP_Device_Install_Pipe_0.{02E2470D-BBF2-4B39-8E8F-9C114018530F}
#I060 Set selected driver.
#-019 Searching for hardware ID(s):
usb\vid_04a9&pid_30fc&rev_0002,usb\vid_04a9&pid_30fc
#-018 Searching for compatible ID(s):
usb\class_06&subclass_01&prot_01,usb\class_06&subclass_01,usb\class_06
#I022 Found "USB\Class_06&SubClass_01&Prot_01" in
C:\WINDOWS\inf\ptpusb.inf; Device: "Digital Still Camera"; Driver:
"Digital Still Camera"; Provider: "Microsoft"; Mfg: "Generic"; Section
name: "PTP".
#I023 Actual install section: [PTP]. Rank: 0x00002000. Effective driver
date: 07/01/2001.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [PTP] in
"c:\windows\inf\ptpusb.inf".
#I320 Class GUID of device remains:
{6BDD1FC6-810F-11D0-BEC7-08002BE2092F}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#I060 Set selected driver.
#-019 Searching for hardware ID(s):
usb\vid_04a9&pid_30fc&rev_0002,usb\vid_04a9&pid_30fc
#-018 Searching for compatible ID(s):
usb\class_06&subclass_01&prot_01,usb\class_06&subclass_01,usb\class_06
#I022 Found "USB\Class_06&SubClass_01&Prot_01" in
C:\WINDOWS\inf\ptpusb.inf; Device: "Digital Still Camera"; Driver:
"Digital Still Camera"; Provider: "Microsoft"; Mfg: "Generic"; Section
name: "PTP".
#I023 Actual install section: [PTP]. Rank: 0x00002000. Effective driver
date: 07/01/2001.
#-019 Searching for hardware ID(s):
usb\vid_04a9&pid_30fc&rev_0002,usb\vid_04a9&pid_30fc
#-018 Searching for compatible ID(s):
usb\class_06&subclass_01&prot_01,usb\class_06&subclass_01,usb\class_06
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [PTP] in
"c:\windows\inf\ptpusb.inf".
#I320 Class GUID of device remains:
{6BDD1FC6-810F-11D0-BEC7-08002BE2092F}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [PTP] in
"c:\windows\inf\ptpusb.inf".
#I320 Class GUID of device remains:
{6BDD1FC6-810F-11D0-BEC7-08002BE2092F}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-124 Doing copy-only install of
"USB\VID_04A9&PID_30FC\5&3AB9AD5F&0&8".
#W187 Install failed, attempting to restore original files.
#I060 Set selected driver.
#I125 Installing NULL driver for
"USB\VID_04A9&PID_30FC\5&3AB9AD5F&0&8".
#I121 Device install of "USB\VID_04A9&PID_30FC\5&3AB9AD5F&0&8" finished
successfully.
 
P

Pneuma Cheney

hi folks

Windows XPSP2 fully patched running on a Dell Latitude D610. pretty
much any USB device gives me the "data is invalid" error during plug
and play. i tried altering the permissions of
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet\Enum\PCI with no resolution of the
problem. find below a snip from setupAPI.log. any suggestions would be
appreciated.


Try reinstalling the drivers.


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http://www.peacetakescourage.com/whatwillyoudo.html
 
P

putt454

i appreciate the response, but of course i tried reinstalling the
drivers. ultimately i performed an install of WinXPsp2 (slipstreamed)
over the top of the current OS. this did the trick, no more problems.
then of course i had to install the 45 or so critical patches since
SP2.

best,
alex
 

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