data downloads

[Soz]

I'm running WinXP Pro. My bank financial data downloading into Quicken
stopped working. I figured it might be the 2002 version so I updated Quicken
to 2005 Basic. I'm running ZoneAlarm, Spybot Search & Destroy, and AdAware.
I recently installed Symantec SystemWorks 2005 and Photoshop Elements 3.0.
I've uninstalled all of the above products and tried running Quicken in Safe
Mode w/networking but it still refuses to download data into Quicken. I have
no problem downloading data in csv format. It seems the data wants to
download, but all I see is a dialog box that appears very briefly. I'm not
sure if I have some type of driver incompatibility. Is there a way of
checking for any missing driver/dll files from Windows? Any help would be
appreciated. Intuit's support site doesn't help much.
Thanks,
Soz

 

[Karl]

Does it work if you turn off ZoneAlarm? Could it be your financial websites
server?

 

[Soz]

I've turned off ZoneAlarm and either uninstalled or turned off the other
products. The financial support people only suggested that I use Internet
Explorer instead of the built-in browser supplied by Quicken, which I've
done. It still doesn't work properly.