Damn you, Microsoft - CAN'T INSTALL SP1

D

dso371

Sure enough, after waiting impatiently for months, I tried to install
SP1 today and it was a disaster.

1) It gets to 'configuring updates stage 3 of 3' and FREEZES at 0%.
2)This forces reboot, same freeze.
3) So I reboot in safe mode, and it resumes installation of stage 3
and gets to 98% - whoo - hoo!
4) And then, after two hours of this, it says 'Service Pack could not
install; reverting changes'
5) Back to square 1, an entire evening wasted.

Damn you, Microsoft. I'm running a simple laptop, nothing special. I
disabled the firewall, the antivirus, antispyware, and network before
trying to install SP1. Nothing. NADA.

How long do you idiots have to work on this thing to get it to succeed
on any simple laptop? Years? Decades? Other people are reporting
similar problems. Are you gonna respond?

Or are you gonna just *&%$ up my machine permanently when you FORCE
this stinking, bug-ridden service pack onto it in a few weeks time?
And then who do I sue?

Thanks for nothing, Microsoft. I hope you go bankrupt one day.
 
N

Not Me

I installed SP1 without any issues, but I still don't like Vista as a whole.
To me, it looks like it was designed like AOL software...protect me from
myself and limit what I can customize...
some seem to like it, I just can't force myself to like it.
Even the Nanny (UAC) isn't smart enough to recognize Windows update, it
still asks, are you sure, really, REALLY sure...
 
C

Chuck

Well--
Did you try to get another copy of the download? And compare/verify the two
copies?
Did you have any unusual software running?
Oddball hardware attached?
What make and model is your laptop?
Maybe the problem is in and/or around the laptop, not the update?
Did you have a beta version prior to the real SP! ?
Updated a P/C (new motherboard & processor, and a Laptop with no problem,
other than the usual call to MS CS (India this time) due to the
Mbd/Processor change. The SP1 install did take a fair amount of time to
complete.
 
A

Aaron W. Thompson

And MS recommends using the Windows Update to install SP1. Not installing it
from the 400+MB on a single machine. I had zero problems with my Vista
Ultimate and two Vista Premium machines. I disabled nothing. Firewall and
virus checking was in use as normal.
 
L

LoTek

Aaron W. Thompson said:
And MS recommends using the Windows Update to install SP1. Not installing it
from the 400+MB on a single machine. I had zero problems with my Vista
Ultimate and two Vista Premium machines. I disabled nothing. Firewall and
virus checking was in use as normal.

Good for you, I end up in an eternal loop of BSoD-Reboot if I try to install
SP1 (I tried both the stand-alone and Windows Update versions, same results)
I'm running Business, tho.

Fun fact, it's just like http://support.microsoft.com/kb/949358/en but I've
had the prerequisite update that's usually associated to that installed a
month ago...
 
G

Guest

Sure enough, after waiting impatiently for months, I tried to install
SP1 today and it was a disaster.

1) It gets to 'configuring updates stage 3 of 3' and FREEZES at 0%.
2)This forces reboot, same freeze.
3) So I reboot in safe mode, and it resumes installation of stage 3
and gets to 98% - whoo - hoo!
4) And then, after two hours of this, it says 'Service Pack could not
install; reverting changes'
5) Back to square 1, an entire evening wasted.

Damn you, Microsoft. I'm running a simple laptop, nothing special. I
disabled the firewall, the antivirus, antispyware, and network before
trying to install SP1. Nothing. NADA.

How long do you idiots have to work on this thing to get it to succeed
on any simple laptop? Years? Decades? Other people are reporting
similar problems. Are you gonna respond?

Or are you gonna just *&%$ up my machine permanently when you FORCE
this stinking, bug-ridden service pack onto it in a few weeks time?
And then who do I sue?

Thanks for nothing, Microsoft. I hope you go bankrupt one day.



It's all because You ignored the warning to Not Turn Off your computer! Both
of our PCs froze on "3 of 3 - 0%" for several minutes, no big deal. It takes
longer than that to brew a pot of coffee. Vista was "busy" preparing for the
final stage, but you were too impatient, you couldn't wait, you didn't give
it time. Don't blame Microsoft for blatant user error!

Now, tonight, start the SP1 update, watch an hour long TV show, go back to
the computer and restart it during the commercials, and then watch another
hour long TV show.
 
D

dso371

No, you idiot, it is NOT because I ignored any warning! The machine
FROZE, geddit? The little circle stopped TURNING, geddit? I could have
waited till the end of the world and stage 3 wouldn't have installed.

FYI, there is already a long thread on a similar stage 3 problem - not
freezing, but endless rebooting: http://forums.microsoft.com/TechNet/showpost.aspx?postid=2848906&siteid=17.

There are several 'solutions' out there, which of course means there's
NO solution at present, since if there were one it'd be the same for
everyone having exactly the same problem.

Like I said, SP1 sucks as far as my current experience goes.
Microsoft, the stinkers, need to fix it. How long do they need -
another 3 years? God, I hate this company. I so hope Linux wins out
eventually, before I'm too old to care.
 
M

Mick Murphy

Ronnie, YOU got it wrong.

No FREE support for pre-installed OEM.

I suggest that YOU read what is written at that microsoft link you left!!!.
 
O

occam

KingOfChaos said:
dso371;652342 Wrote:

Only issue I have is with AuthenTec, not Microsoft. The bastards need
to update their drivers or allow us to download them.

Unless they fix the AuthenTec driver, you do not know what issues you
still have with SP1 ('Mother of all Patches') or Microsoft.
 
C

C.B.

No, you idiot, it is NOT because I ignored any warning! The machine
FROZE, geddit? The little circle stopped TURNING, geddit? I could have
waited till the end of the world and stage 3 wouldn't have installed.

FYI, there is already a long thread on a similar stage 3 problem - not
freezing, but endless rebooting:
http://forums.microsoft.com/TechNet/showpost.aspx?postid=2848906&siteid=17.

There are several 'solutions' out there, which of course means there's
NO solution at present, since if there were one it'd be the same for
everyone having exactly the same problem.

Like I said, SP1 sucks as far as my current experience goes.
Microsoft, the stinkers, need to fix it. How long do they need -
another 3 years? God, I hate this company. I so hope Linux wins out
eventually, before I'm too old to care.

dso371,

It's your attitude that sucks, not Vista.

C.B.
 
M

MowGreen [MVP]

Ed Bott posted:
According to Microsoft, tech support lines have been beefed up to handle issues related to SP1
beginning today. In a welcome change from the normal policy, you can call for free support on
SP1–related issues even if you purchased an OEM copy of Windows Vista preinstalled on a new
computer.
http://blogs.zdnet.com/Bott/?p=400

MS sez:
No-charge: Unlimited support requests
If your Microsoft product was already installed on your computer when you purchased it, contact
your computer manufacturer to see if no-charge support is available to you.
https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid=500921

That's what one MVP gets for trusting another MVP who in turn was given
info from MS that was incorrect.
Don't blame Ronnie, he was only the 'messenger'. <w>

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
 
R

Ronnie Vernon MVP

Mow

Thanks.

Didn't MS offer free OEM email support for WU issues in the past? My memory
may be faulty or I may be thinking about WGA and Activation?

--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience


MowGreen said:
Ed Bott posted:
According to Microsoft, tech support lines have been beefed up to handle
issues related to SP1 beginning today. In a welcome change from the
normal policy, you can call for free support on SP1–related issues even
if you purchased an OEM copy of Windows Vista preinstalled on a new
computer.
http://blogs.zdnet.com/Bott/?p=400

MS sez:
No-charge: Unlimited support requests
If your Microsoft product was already installed on your computer when you
purchased it, contact
your computer manufacturer to see if no-charge support is available to
you.
https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid=500921

That's what one MVP gets for trusting another MVP who in turn was given
info from MS that was incorrect.
Don't blame Ronnie, he was only the 'messenger'. <w>

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


Mick said:
Yes Ron. Below is your reply post to him.

dso371

Microsoft is providing Free, No Charge support for Vista Service Pack 1.
This includes OEM, pre-installed Vista systems.
This also includes Email, Chat and Phone support.

Thanks to Ed Bott at http://blogs.zdnet.com/Bott/?p=400 for this link.

Help and Support: Vista SP1
https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid=500921
 
D

DarkSentinel

Aaron W. Thompson said:
And MS recommends using the Windows Update to install SP1. Not installing
it from the 400+MB on a single machine. I had zero problems with my Vista
Ultimate and two Vista Premium machines. I disabled nothing. Firewall and
virus checking was in use as normal.

Same here on my Premium. NIS running, firewall in place. No problems
whatsoever.

--
Sanity calms, but madness is more interesting.
http://www.lockergnome.com/darksentinel
Undo the munge to reply by email
.Joe said:
I've installed Beta SP1, RTM SP1 and now the public release of SP1
without any trouble and my system is running smooth. Many people are
reporting a good experience with this update. Any trouble would be
system/driver related, not SP1 related.


--
Joe

_[image:
http://uswave.net/vistax64/joetmvx64.png]
(\"http://www.vistax64.com/index.php?referrerid=17621\")_
_*::Click_here_for_the_Vista_Forums::*
(\"http://www.vistax64.com/index.php?referrerid=17621\")_
_CPU-Z_Verified (\"http://valid.x86-secret.com/show_oc.php?id=323179\")_
 
L

lensv

I'm having this problem as well. I downloaded the +400 MB from Microsofts web
site and tried to install it (for some reason SP1 is not available at Windows
Update), but it fails and reverts the changes.

I'm running Windows Vista Ultimate and I have not tried any earlier/beta
versions of this service pack before...

What can be wrong?
 
J

John Barnett MVP

If SP1 is not available through Windows Update it may be because there is a
problem with one or more of your drivers. Check out both these knowledgebase
articles to see if they help.
http://support.microsoft.com/?kbid=948343
http://support.microsoft.com/kb/936330


--
--
John Barnett MVP
Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
 

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