dail up box

  • Thread starter Thread starter colin
  • Start date Start date
C

colin

I recently bought a new laptop running vister home premium and am using a
belkin router. when I first set up my existing email with outlook express
evey thing worked well for a couple of days, but since monday every time I
try I get a dialogue box displaying appearing displaying "dial up" telling
me it can not establish a connection and will try again , but the thing is I
am not on dial up I have broadband with blueyonder so I must have altered
some settings but I dont know where to rectify this can anyone help me please
......colin
 
colin said:
I recently bought a new laptop running vister home premium and am using a
belkin router. when I first set up my existing email with outlook express
evey thing worked well for a couple of days, but since monday every time I
try I get a dialogue box displaying appearing displaying "dial up"
telling
me it can not establish a connection and will try again , but the thing is
I
am not on dial up I have broadband with blueyonder so I must have
altered
some settings but I dont know where to rectify this can anyone help me
please
.....colin
Click to expand...

go to tools>accounts>select your account>properties>connection tab, remove
the check mark from "always connect using">Apply/OK.
Open IE tools>internet options>connections tab, set to 'never dial a
connection'.
 
colin said:
I recently bought a new laptop running vister home premium and am using a
belkin router. when I first set up my existing email with outlook express
evey thing worked well for a couple of days, but since monday every time I
try I get a dialogue box displaying appearing displaying "dial up"
telling
me it can not establish a connection and will try again , but the thing is
I
am not on dial up I have broadband with blueyonder so I must have
altered
some settings but I dont know where to rectify this can anyone help me
please
.....colin
Click to expand...

In Internet Explorer, click on Tools, then Internet Options, then
Connections,
then the circle before Never dial a connection, then Apply, then OK.

In Windows Mail, click on Tools, then Options, then Connection. If there
is no check mark in the box before Ask before switching dial-up
connections, click on this box and then Apply. If there is a check mark
in the box before Hang up after sending and receiving, click on this box
and then Apply. Click on OK.
 
Hi again guys ,sorry for the duplicated problem I have just joined the group
and didn`t know my first posting had been entered, I have still got the
problem cheers --
colin
 
Hi again Guys I am still not able to get a connection to my broadband as this
dial up box is still there I checked on all your coments and have done what
was sugested but when I try to open tools>accounts>connection, the dialogue
box freezes and fades and when I exit and try again the same thing happens
Help!!!!!!
 
colin said:
Hi again Guys I am still not able to get a connection to my broadband as
this
dial up box is still there I checked on all your coments and have done
what
was sugested but when I try to open tools>accounts>connection, the
dialogue
box freezes and fades and when I exit and try again the same thing happens
Help!!!!!!
--
Click to expand...

Colin, try what I suggested previously, "go to tools>accounts>select your
account>properties>connection tab, remove
the check mark from "always connect using">Apply/OK.

**But first go to the file menu>"Work Offline".**

If that fails try removing the account and setting it up again.
 
Hi Steve, thanks for your imput but alas still no joy, tried it offline and
when I get passed >servers I get a not responding notice up so I cannot get
into connectivity, all the other solutions ie;never dial etc; are ok.but I
have just noticed somthing I dont know if this has any rellevance or not but
when I open tools in Internet explorer I get a redirect to HP address
 
colin said:
Hi Steve, thanks for your imput but alas still no joy, tried it offline
and
when I get passed >servers I get a not responding notice up so I cannot
get
into connectivity, all the other solutions ie;never dial etc; are ok.but I
have just noticed somthing I dont know if this has any rellevance or not
but
when I open tools in Internet explorer I get a redirect to HP address
--
Click to expand...

Please elaborate on the HP address in accessing IE>tools.

Do you have any 3rd party programs installed that are designed to scan your
system for spy ware, virus etc?
What are they?
 
Hi Steve the web address is hp-consumer.my.aol/?icid=notebook
and I have a 60 day free trial norton 360
 
colin said:
Hi Steve the web address is hp-consumer.my.aol/?icid=notebook
and I have a 60 day free trial norton 360
Click to expand...

I am obviously guessing now, I have not been able to find any reference to
the HP address item on the internet.

Do you use, connect to the internet etc via AOL?

If not go to start menu>Control Panel>programs>uninstall a program.
Remove all references to AOL.

Remove the Norton free trial.

You will need to get replacement anti-virus software, *free* ones are
available on the net, Avast and AVG are good, but do a custom install and
omit the mail scanning options on either.
 
Back
Top