J
Joan
I am having a problem with search. When I click customize, the window pop
up which allows you to choose the search engine does not come up. Any
thoughts?
up which allows you to choose the search engine does not come up. Any
thoughts?
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
J
Jim Byrd
Hi Joan - Download and run:
http://www.kellys-korner-xp.com/regs_edits/RestoreSearch2.REG
You may also have a "hijacking" problem. As a precaution:
If you go to this page at Jim Eshelman's site, here:
http://aumha.org/a/noads.htm and wait a little bit (be patient), an analysis
of a number of possible parasites on your machine will be made to help you
identify and remove them. NOTE: You will need to disable Ad Blocking in
Zone Alarm 3.x, if present or any other Ad Blocking software which
interferes with Java Scripting for this scan to work. You should get a
message between the two lines of **** giving the results of the scan.
For the general hijack case, the best way to start is to get Ad-Aware 6.0,
Build 181 or later, here: http://www.lavasoftusa.com/support/download/.
Update and run this regularly to get rid of most "spyware/hijackware" on
your machine. If it has to fix things, be sure to re-boot and rerun
AdAware again and repeat this cycle until you get a clean scan. The reason
is that it may have to remove things which are currently "in use" before it
can then clean up others.
Another excellent program for this purpose is SpyBot Search and Destroy
available here: http://security.kolla.de/ SpyBot Support Forum here:
http://www.net-integration.net/cgi-bin/forums/ikonboard.cgi. I recommend
using both normally. After fixing things with SpyBot S&D, be sure to
re-boot and rerun SpyBot again and repeat this cycle until you get a clean
"no red" scan. The reason is that SpyBot sometimes has to remove things
which are currently "in use" before it can then clean up others.
Note that sometimes you need to make a judgement call about what these
programs report as spyware. See here, for example:
http://www.imilly.com/alexa.htm
Lastly, a very useful utility for examining your system and correcting
problems is Hijack This, which you can download here:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip See also,
HijackThis Quick Start Help, http://www.tomcoyote.org/hjt/ (Recommended)
This site has a number of useful references and information also:
http://www.spywareinfo.com/articles/hijacked/ and here
http://www.spywareinfo.com/downloads.php
Once you get any problems cleaned up, you might want to consider installing
the SpywareBlaster and SpywareGuard here to help prevent this kind of thing
from happening in the future:
http://www.javacoolsoftware.com/spywareblaster.html (Prevents malware Active
X installs) (BTW, SpyWare Blaster is not memory resident ... no CPU or
memory load - but keep it updated) The latest version as of this writing
will prevent installation or prevent the malware from running if it is
already installed, and it provides information and fixit-links for a variety
of parasites.
http://www.wilderssecurity.net/spywareguard.html (Monitors for attempts to
install malware) Both Very Highly Recommended.
See if any of this helps and post back with your results.
--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP
In
http://www.kellys-korner-xp.com/regs_edits/RestoreSearch2.REG
You may also have a "hijacking" problem. As a precaution:
If you go to this page at Jim Eshelman's site, here:
http://aumha.org/a/noads.htm and wait a little bit (be patient), an analysis
of a number of possible parasites on your machine will be made to help you
identify and remove them. NOTE: You will need to disable Ad Blocking in
Zone Alarm 3.x, if present or any other Ad Blocking software which
interferes with Java Scripting for this scan to work. You should get a
message between the two lines of **** giving the results of the scan.
For the general hijack case, the best way to start is to get Ad-Aware 6.0,
Build 181 or later, here: http://www.lavasoftusa.com/support/download/.
Update and run this regularly to get rid of most "spyware/hijackware" on
your machine. If it has to fix things, be sure to re-boot and rerun
AdAware again and repeat this cycle until you get a clean scan. The reason
is that it may have to remove things which are currently "in use" before it
can then clean up others.
Another excellent program for this purpose is SpyBot Search and Destroy
available here: http://security.kolla.de/ SpyBot Support Forum here:
http://www.net-integration.net/cgi-bin/forums/ikonboard.cgi. I recommend
using both normally. After fixing things with SpyBot S&D, be sure to
re-boot and rerun SpyBot again and repeat this cycle until you get a clean
"no red" scan. The reason is that SpyBot sometimes has to remove things
which are currently "in use" before it can then clean up others.
Note that sometimes you need to make a judgement call about what these
programs report as spyware. See here, for example:
http://www.imilly.com/alexa.htm
Lastly, a very useful utility for examining your system and correcting
problems is Hijack This, which you can download here:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip See also,
HijackThis Quick Start Help, http://www.tomcoyote.org/hjt/ (Recommended)
This site has a number of useful references and information also:
http://www.spywareinfo.com/articles/hijacked/ and here
http://www.spywareinfo.com/downloads.php
Once you get any problems cleaned up, you might want to consider installing
the SpywareBlaster and SpywareGuard here to help prevent this kind of thing
from happening in the future:
http://www.javacoolsoftware.com/spywareblaster.html (Prevents malware Active
X installs) (BTW, SpyWare Blaster is not memory resident ... no CPU or
memory load - but keep it updated) The latest version as of this writing
will prevent installation or prevent the malware from running if it is
already installed, and it provides information and fixit-links for a variety
of parasites.
http://www.wilderssecurity.net/spywareguard.html (Monitors for attempts to
install malware) Both Very Highly Recommended.
See if any of this helps and post back with your results.
--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP
In
L
Lee Li [MSFT]
Dear Joan,
Thank you for posting and thank Jim very much for his detail and good
suggestions.
Please let us know how things go. Have a nice day!
Sincerely,
Lee Li
MCSE2000, MCDBA2000
Microsoft Partner Online Support
Get Secure! - www.microsoft.com/security
====================================================
When responding to posts, please "Reply to Group" via
your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and
confers no rights.
Thank you for posting and thank Jim very much for his detail and good
suggestions.
Please let us know how things go. Have a nice day!
Sincerely,
Lee Li
MCSE2000, MCDBA2000
Microsoft Partner Online Support
Get Secure! - www.microsoft.com/security
====================================================
When responding to posts, please "Reply to Group" via
your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and
confers no rights.
Ask a Question
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.