custom animation problems

[Guest]

I am using PowerPoint 2003 and Windows XP. Whenever I use a custom animation
other than a simple "appear" the screen shows hangs up. The only way that I
can get out of the screen show is to go to Task Manager and close PowerPoint.
I have tried "detect and repair", but it did not help. Suggestions?

 

[Echo S]

I would start with changing hardware acceleration.

See How to set graphics hardware acceleration back
http://www.rdpslides.com/pptfaq/FAQ00129.htm

 

[Guest]

Thanks for the suggestion, however it did not work. I am using a Dell
Latitude D600 laptop. with 768meg of RAM. I tried no acceleration and
everthing from zero to full. Acceleration was not selected in PPT. I
updated everything I could find: Bios, video driver, Office SP2, without
success. Now what?

I would start with changing hardware acceleration.

See How to set graphics hardware acceleration back
http://www.rdpslides.com/pptfaq/FAQ00129.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com

I am using PowerPoint 2003 and Windows XP. Whenever I use a custom animation
other than a simple "appear" the screen shows hangs up. The only way that I
can get out of the screen show is to go to Task Manager and close PowerPoint.
I have tried "detect and repair", but it did not help. Suggestions?

 

[Guest]

Well, updating video drivers would have been my next suggestion.

This really does act like a display issue, though. Try booting into Windows
Safe Mode and see if the show will play there with your animations. If so, it
points to a video driver problem, and you'd want to call Dell about it since
the latest drivers don't resolve the problem.

You might also go to Start|Run and type msconfig and turn off anything
that's running in the background. If there's something conflicting, that may
resolve it.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Thanks for the suggestion, however it did not work. I am using a Dell
Latitude D600 laptop. with 768meg of RAM. I tried no acceleration and
everthing from zero to full. Acceleration was not selected in PPT. I
updated everything I could find: Bios, video driver, Office SP2, without
success. Now what?

I would start with changing hardware acceleration.

See How to set graphics hardware acceleration back
http://www.rdpslides.com/pptfaq/FAQ00129.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com

I am using PowerPoint 2003 and Windows XP. Whenever I use a custom animation
other than a simple "appear" the screen shows hangs up. The only way that I
can get out of the screen show is to go to Task Manager and close PowerPoint.
I have tried "detect and repair", but it did not help. Suggestions?

 

[Troy @ TLC Creative]

What version of PPT? If 2003 and you not have SP1 (or SP2) installed, do so
immediately. Service Pack 1 (which includes the initial critical updates)
solves many of the initial problems - which can include mysterious crashes.

--
--
Troy Chollar
TLC Creative Services
<< Microsoft MVP, PowerPoint >>

Well, updating video drivers would have been my next suggestion.

This really does act like a display issue, though. Try booting into
Windows
Safe Mode and see if the show will play there with your animations. If so,
it
points to a video driver problem, and you'd want to call Dell about it
since
the latest drivers don't resolve the problem.

You might also go to Start|Run and type msconfig and turn off anything
that's running in the background. If there's something conflicting, that
may
resolve it.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Thanks for the suggestion, however it did not work. I am using a Dell
Latitude D600 laptop. with 768meg of RAM. I tried no acceleration and
everthing from zero to full. Acceleration was not selected in PPT. I
updated everything I could find: Bios, video driver, Office SP2, without
success. Now what?

I would start with changing hardware acceleration.

See How to set graphics hardware acceleration back
http://www.rdpslides.com/pptfaq/FAQ00129.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com


message I am using PowerPoint 2003 and Windows XP. Whenever I use a custom
animation
other than a simple "appear" the screen shows hangs up. The only way
that
I
can get out of the screen show is to go to Task Manager and close
PowerPoint.
I have tried "detect and repair", but it did not help. Suggestions?

 

[Guest]

I am running PPT 2003 SP2 and XP SP2. I have the latest ATI driver from
Dell. I tried running in Safe Mode and it did not help.

What version of PPT? If 2003 and you not have SP1 (or SP2) installed, do so
immediately. Service Pack 1 (which includes the initial critical updates)
solves many of the initial problems - which can include mysterious crashes.

--
--
Troy Chollar
TLC Creative Services
<< Microsoft MVP, PowerPoint >>

Well, updating video drivers would have been my next suggestion.

This really does act like a display issue, though. Try booting into
Windows
Safe Mode and see if the show will play there with your animations. If so,
it
points to a video driver problem, and you'd want to call Dell about it
since
the latest drivers don't resolve the problem.

You might also go to Start|Run and type msconfig and turn off anything
that's running in the background. If there's something conflicting, that
may
resolve it.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Thanks for the suggestion, however it did not work. I am using a Dell
Latitude D600 laptop. with 768meg of RAM. I tried no acceleration and
everthing from zero to full. Acceleration was not selected in PPT. I
updated everything I could find: Bios, video driver, Office SP2, without
success. Now what?


:

I would start with changing hardware acceleration.

See How to set graphics hardware acceleration back
http://www.rdpslides.com/pptfaq/FAQ00129.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com


message I am using PowerPoint 2003 and Windows XP. Whenever I use a custom
animation
other than a simple "appear" the screen shows hangs up. The only way
that
I
can get out of the screen show is to go to Task Manager and close
PowerPoint.
I have tried "detect and repair", but it did not help. Suggestions?

 

[Echo S]

What if you use a different animation?

--
Echo [MS PPT MVP]
http://www.echosvoice.com

I am running PPT 2003 SP2 and XP SP2. I have the latest ATI driver from
Dell. I tried running in Safe Mode and it did not help.

What version of PPT? If 2003 and you not have SP1 (or SP2) installed, do so
immediately. Service Pack 1 (which includes the initial critical updates)
solves many of the initial problems - which can include mysterious crashes.

--
--
Troy Chollar
TLC Creative Services
<< Microsoft MVP, PowerPoint >>

Well, updating video drivers would have been my next suggestion.

This really does act like a display issue, though. Try booting into
Windows
Safe Mode and see if the show will play there with your animations. If so,
it
points to a video driver problem, and you'd want to call Dell about it
since
the latest drivers don't resolve the problem.

You might also go to Start|Run and type msconfig and turn off anything
that's running in the background. If there's something conflicting, that
may
resolve it.

--
Echo [MS PPT MVP]
http://www.echosvoice.com



:

Thanks for the suggestion, however it did not work. I am using a Dell
Latitude D600 laptop. with 768meg of RAM. I tried no acceleration and
everthing from zero to full. Acceleration was not selected in PPT. I
updated everything I could find: Bios, video driver, Office SP2, without
success. Now what?


:

I would start with changing hardware acceleration.

See How to set graphics hardware acceleration back
http://www.rdpslides.com/pptfaq/FAQ00129.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com


message I am using PowerPoint 2003 and Windows XP. Whenever I use a custom
animation
other than a simple "appear" the screen shows hangs up. The only way
that
I
can get out of the screen show is to go to Task Manager and close
PowerPoint.
I have tried "detect and repair", but it did not help. Suggestions?

 

[Guest]

Any of the newer animations do not work, such as exit>contract and
entrance>spiral in. A simple entrance>appear works. When it hangs, CPU
usage goes to 100%.

thanks,

What if you use a different animation?

--
Echo [MS PPT MVP]
http://www.echosvoice.com

I am running PPT 2003 SP2 and XP SP2. I have the latest ATI driver from
Dell. I tried running in Safe Mode and it did not help.

What version of PPT? If 2003 and you not have SP1 (or SP2) installed, do so
immediately. Service Pack 1 (which includes the initial critical updates)
solves many of the initial problems - which can include mysterious crashes.

--
--
Troy Chollar
TLC Creative Services
<< Microsoft MVP, PowerPoint >>

Well, updating video drivers would have been my next suggestion.

This really does act like a display issue, though. Try booting into
Windows
Safe Mode and see if the show will play there with your animations. If so,
it
points to a video driver problem, and you'd want to call Dell about it
since
the latest drivers don't resolve the problem.

You might also go to Start|Run and type msconfig and turn off anything
that's running in the background. If there's something conflicting, that
may
resolve it.

--
Echo [MS PPT MVP]
http://www.echosvoice.com



:

Thanks for the suggestion, however it did not work. I am using a Dell
Latitude D600 laptop. with 768meg of RAM. I tried no acceleration and
everthing from zero to full. Acceleration was not selected in PPT. I
updated everything I could find: Bios, video driver, Office SP2, without
success. Now what?


:

I would start with changing hardware acceleration.

See How to set graphics hardware acceleration back
http://www.rdpslides.com/pptfaq/FAQ00129.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com


message I am using PowerPoint 2003 and Windows XP. Whenever I use a custom
animation
other than a simple "appear" the screen shows hangs up. The only way
that
I
can get out of the screen show is to go to Task Manager and close
PowerPoint.
I have tried "detect and repair", but it did not help. Suggestions?

 

[Kathy Jacobs]

If it is only the new animations that cause the problems, I wonder if your
version of PPT thinks it has the new features disabled.
Check something for me: Go to Tools--> Options--> tab, and see if the
bottom three boxes are checked. If they are, uncheck them, close PPT, and
then re-open and see if the problem gets better.

--
Kathryn Jacobs, Microsoft MVP PowerPoint and OneNote
Author of Kathy Jacobs on PowerPoint - Available now from Holy Macro! Books
Get PowerPoint answers at http://www.powerpointanswers.com

I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived

Any of the newer animations do not work, such as exit>contract and
entrance>spiral in. A simple entrance>appear works. When it hangs, CPU
usage goes to 100%.

thanks,

What if you use a different animation?

--
Echo [MS PPT MVP]
http://www.echosvoice.com


message

I am running PPT 2003 SP2 and XP SP2. I have the latest ATI driver
from
Dell. I tried running in Safe Mode and it did not help.


:

What version of PPT? If 2003 and you not have SP1 (or SP2) installed,
do so
immediately. Service Pack 1 (which includes the initial critical updates)
solves many of the initial problems - which can include mysterious crashes.

--
--
Troy Chollar
TLC Creative Services
<< Microsoft MVP, PowerPoint >>

Well, updating video drivers would have been my next suggestion.

This really does act like a display issue, though. Try booting into
Windows
Safe Mode and see if the show will play there with your animations.
If so,
it
points to a video driver problem, and you'd want to call Dell about
it
since
the latest drivers don't resolve the problem.

You might also go to Start|Run and type msconfig and turn off
anything
that's running in the background. If there's something conflicting, that
may
resolve it.

--
Echo [MS PPT MVP]
http://www.echosvoice.com



:

Thanks for the suggestion, however it did not work. I am using a Dell
Latitude D600 laptop. with 768meg of RAM. I tried no acceleration and
everthing from zero to full. Acceleration was not selected in
PPT. I
updated everything I could find: Bios, video driver, Office SP2, without
success. Now what?


:

I would start with changing hardware acceleration.

See How to set graphics hardware acceleration back
http://www.rdpslides.com/pptfaq/FAQ00129.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com


"BWH in Thailand" <BWH in (e-mail address removed)>
wrote in
message
I am using PowerPoint 2003 and Windows XP. Whenever I use a custom
animation
other than a simple "appear" the screen shows hangs up. The
only way
that
I
can get out of the screen show is to go to Task Manager and
close
PowerPoint.
I have tried "detect and repair", but it did not help. Suggestions?

 

[Guest]

Kathy, I tried that several times. The disable new features boxes are not
checked. I also tried saving files in the older 95 to 2003 format. Nothing
works!

If it is only the new animations that cause the problems, I wonder if your
version of PPT thinks it has the new features disabled.
Check something for me: Go to Tools--> Options--> tab, and see if the
bottom three boxes are checked. If they are, uncheck them, close PPT, and
then re-open and see if the problem gets better.

--
Kathryn Jacobs, Microsoft MVP PowerPoint and OneNote
Author of Kathy Jacobs on PowerPoint - Available now from Holy Macro! Books
Get PowerPoint answers at http://www.powerpointanswers.com

I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived

Any of the newer animations do not work, such as exit>contract and
entrance>spiral in. A simple entrance>appear works. When it hangs, CPU
usage goes to 100%.

thanks,

What if you use a different animation?

--
Echo [MS PPT MVP]
http://www.echosvoice.com


message
I am running PPT 2003 SP2 and XP SP2. I have the latest ATI driver
from
Dell. I tried running in Safe Mode and it did not help.


:

What version of PPT? If 2003 and you not have SP1 (or SP2) installed,
do
so
immediately. Service Pack 1 (which includes the initial critical
updates)
solves many of the initial problems - which can include mysterious
crashes.

--
--
Troy Chollar
TLC Creative Services
<< Microsoft MVP, PowerPoint >>

Well, updating video drivers would have been my next suggestion.

This really does act like a display issue, though. Try booting into
Windows
Safe Mode and see if the show will play there with your animations.
If
so,
it
points to a video driver problem, and you'd want to call Dell about
it
since
the latest drivers don't resolve the problem.

You might also go to Start|Run and type msconfig and turn off
anything
that's running in the background. If there's something conflicting,
that
may
resolve it.

--
Echo [MS PPT MVP]
http://www.echosvoice.com



:

Thanks for the suggestion, however it did not work. I am using a
Dell
Latitude D600 laptop. with 768meg of RAM. I tried no acceleration
and
everthing from zero to full. Acceleration was not selected in
PPT.
I
updated everything I could find: Bios, video driver, Office SP2,
without
success. Now what?


:

I would start with changing hardware acceleration.

See How to set graphics hardware acceleration back
http://www.rdpslides.com/pptfaq/FAQ00129.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com


"BWH in Thailand" <BWH in (e-mail address removed)>
wrote
in
message
I am using PowerPoint 2003 and Windows XP. Whenever I use a
custom
animation
other than a simple "appear" the screen shows hangs up. The
only
way
that
I
can get out of the screen show is to go to Task Manager and
close
PowerPoint.
I have tried "detect and repair", but it did not help.
Suggestions?

 

[Echo S]

This is very strange. I'd say it's time to give Microsoft a call.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Kathy, I tried that several times. The disable new features boxes are not
checked. I also tried saving files in the older 95 to 2003 format. Nothing
works!

If it is only the new animations that cause the problems, I wonder if your
version of PPT thinks it has the new features disabled.
Check something for me: Go to Tools--> Options--> tab, and see if the
bottom three boxes are checked. If they are, uncheck them, close PPT, and
then re-open and see if the problem gets better.

--
Kathryn Jacobs, Microsoft MVP PowerPoint and OneNote
Author of Kathy Jacobs on PowerPoint - Available now from Holy Macro! Books
Get PowerPoint answers at http://www.powerpointanswers.com

I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived

Any of the newer animations do not work, such as exit>contract and
entrance>spiral in. A simple entrance>appear works. When it hangs, CPU
usage goes to 100%.

thanks,


:

What if you use a different animation?

--
Echo [MS PPT MVP]
http://www.echosvoice.com


message
I am running PPT 2003 SP2 and XP SP2. I have the latest ATI driver
from
Dell. I tried running in Safe Mode and it did not help.


:

What version of PPT? If 2003 and you not have SP1 (or SP2) installed,
do
so
immediately. Service Pack 1 (which includes the initial critical
updates)
solves many of the initial problems - which can include mysterious
crashes.

--
--
Troy Chollar
TLC Creative Services
<< Microsoft MVP, PowerPoint >>

Well, updating video drivers would have been my next suggestion.

This really does act like a display issue, though. Try booting into
Windows
Safe Mode and see if the show will play there with your animations.
If
so,
it
points to a video driver problem, and you'd want to call Dell about
it
since
the latest drivers don't resolve the problem.

You might also go to Start|Run and type msconfig and turn off
anything
that's running in the background. If there's something conflicting,
that
may
resolve it.

--
Echo [MS PPT MVP]
http://www.echosvoice.com



:

Thanks for the suggestion, however it did not work. I am using a
Dell
Latitude D600 laptop. with 768meg of RAM. I tried no acceleration
and
everthing from zero to full. Acceleration was not selected in
PPT.
I
updated everything I could find: Bios, video driver, Office SP2,
without
success. Now what?


:

I would start with changing hardware acceleration.

See How to set graphics hardware acceleration back
http://www.rdpslides.com/pptfaq/FAQ00129.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com


"BWH in Thailand" <BWH in (e-mail address removed)>
wrote
in
message
I am using PowerPoint 2003 and Windows XP. Whenever I use a
custom
animation
other than a simple "appear" the screen shows hangs up. The
only
way
that
I
can get out of the screen show is to go to Task Manager and
close
PowerPoint.
I have tried "detect and repair", but it did not help.
Suggestions?