CTRL + ALT + DEL login missing

G

Guest

Hi,

Running SBS2K.
Been up for about a 3 weeks now.
Came into the office recently & found that there was no
CTRL+ALT+DEL option to allow me to log into windows!

There isn't even a "this computer is locked" dialogue
box.. And no, pressing CTRL + ALT + DEL won't bring up the
login screen..

I've checked that the keyboard is plugged in (although
given that there is no 'locked' screen, it prob is not the
problem).
I've plugged in a USB keyboard with no success. It
detected it, but didn't allow me to login.

The mouse works.
Can't use the mouse to restart the system as no 'locked'
screen..

I can log in using remote desktop connection from my
workstation. I'm thinking the best option will be to stop
all critical services & restart the server remotely.

This is a concern though, if when the server reboots we
don't get a login screen, we'll have 20 staff sitting
around unable to log in.
More likely they will be harassing us rather than sitting
round, but the end effect will be no work done by staff.

Please help.

Regards,
Gavin
 
M

Mark-Allen

Ummmm.... ok, let's start by saying the system might be hung and a reboot is necessary. Do a backup from a different machine, including system state, if possible. Check that the backup is clean by restoring some stuff to a temp directory and checking. This is called CYA.

Then check: http://www.sysinternals.com/ntw2k/freeware/psexec.shtml

Try using this util to start Explorer.exe on the remote system. This might bring back the desktop and all the icons, etc.

Another program to try to execute is TaskMan, which could help in troubleshooting.

Other than that, after checking the backup and finding a nice weekend when it's raining, go for a reboot.

Hope this helps.

--
Mark-Allen Perry
ALPHA Systems, Switzerland
mark-allen AT mvps DOT org

Hi,

Running SBS2K.
Been up for about a 3 weeks now.
Came into the office recently & found that there was no
CTRL+ALT+DEL option to allow me to log into windows!

There isn't even a "this computer is locked" dialogue
box.. And no, pressing CTRL + ALT + DEL won't bring up the
login screen..

I've checked that the keyboard is plugged in (although
given that there is no 'locked' screen, it prob is not the
problem).
I've plugged in a USB keyboard with no success. It
detected it, but didn't allow me to login.

The mouse works.
Can't use the mouse to restart the system as no 'locked'
screen..

I can log in using remote desktop connection from my
workstation. I'm thinking the best option will be to stop
all critical services & restart the server remotely.

This is a concern though, if when the server reboots we
don't get a login screen, we'll have 20 staff sitting
around unable to log in.
More likely they will be harassing us rather than sitting
round, but the end effect will be no work done by staff.

Please help.

Regards,
Gavin
 
G

Guest

I am definately having the same problem, CTRL ALT DEL does
not give me the login window like it's suppose to. I'm
stuck at the "press CTRL ALT DEL to login" screen
 

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