cryptograpic service issue?

[C. Skaggs]

Hi, and thanks in advance for any and all help on this issue.
i can't get to the windows update, the checker pops up, i ok the install,
and it stops after unzipping and trying to verify the file
so i manually downloaded sp1, but when i try to install it, it unzips to
the temp folder ok, but then it displays an error "can't verify file
integrity"
same thing when i try to install the ie6.01 update.
i also cannot log into msn.
both the cryptographic service and the rpc service are running.
this is driving me crazy.
all help is appreciated.

 

[Carey Frisch [MVP]]

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html

Also, visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll
down to "Why Can't I Download Updates" for additional troubleshooting ideas.

--
Carey Frisch
Microsoft MVP
Windows XP Shell/User

-----------------------------------------------------------------------------------


| Hi, and thanks in advance for any and all help on this issue.
| i can't get to the windows update, the checker pops up, i ok the install,
| and it stops after unzipping and trying to verify the file
| so i manually downloaded sp1, but when i try to install it, it unzips to
| the temp folder ok, but then it displays an error "can't verify file
| integrity"
| same thing when i try to install the ie6.01 update.
| i also cannot log into msn.
| both the cryptographic service and the rpc service are running.
| this is driving me crazy.
| all help is appreciated.
|
|

 

[purplehaz]

Try the fix here:
http://www.updatexp.com/cryptographic-service.html

 

[C. Skaggs]

i've done this. the service is running, as is the rpc service.
i reregistered all the dll's as well.

 

[Torgeir Bakken (MVP)]

i've done this. the service is running, as is the rpc service.
i reregistered all the dll's as well.

Hi

Renaming or deleting the Catroot2 folder is most likely what you need to do to
solve the problem. Have you done that?

The Catroot2 problem can be avoided in the future by installing Q817287.

Windows Update 643 Error and the Catalog Database
http://support.microsoft.com/default.aspx?scid=kb;en-us;817287

 

[Alex Nichol]

Hi, and thanks in advance for any and all help on this issue.
i can't get to the windows update, the checker pops up, i ok the install,
and it stops after unzipping and trying to verify the file
so i manually downloaded sp1, but when i try to install it, it unzips to
the temp folder ok, but then it displays an error "can't verify file
integrity"

Rename the folder windows\system32\catroot2 and reboot. That will
generate a new, clean folder, and you can then delete the renamed one.

Then get - only - Q817287 and install it, which should now be OK. It
is the cure for the problem: you should then be able to carry on with
other updates, and the problem will not recur