Cryptographic service

[Carl]

I was trying to download the Windows XP service pack 1
and it failed with the following message:

"Setup could not verify the integrity of Update.inf.
Make sure the Cryptographic service is running on this
computer."

I ran a search for Update.inf as well as Cryptographic
service on my computer and found nothing. I searched MS
without finding a download on this point. Any ideas?
Thanks.

 

[Rick \Nutcase\ Rogers]

Hi Carl,

Open Windows Explorer to C:\Windows\system32, right-click/rename the
catroot2 folder to catold. Then retry the SP1 installation. When finished,
there will be a new catroot2 folder and you can safely delete the old
renamed one.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[David Nimon]

I don't understand your answer to OP's query.

Doesn't the message he got imply he should run services.msc and make sure
cryptography services is set to automatic? IOW, make sure it is not
disabled?

 

[Rick \Nutcase\ Rogers]

Hi David,

The error message is misleading. This is a known issue with installing SP1,
and the problem is actually the catroot2 folder. Renaming it will resolve
the issue.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[Ramesh [MVP]]

David,

Yes. That's one of the things to check. However, it has been noted that renaming the Catroot2 solves it. In many, many cases we've seen the Cryptographic Services is already on and the user gets this error.

Please see: You Cannot Install Some Updates or Programs:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;822798

--
Ramesh - Microsoft MVP
www.mvps.org/sramesh2k

Free Online Virus Scanners and Security Tests:
http://www.mvps.org/sramesh2k/Scanners.htm



I don't understand your answer to OP's query.

Doesn't the message he got imply he should run services.msc and make sure
cryptography services is set to automatic? IOW, make sure it is not
disabled?

 

[Doug Knox MS-MVP]

Additionally, see www.dougknox.com, Win XP Fixes, Windows Update - Cryptographic Service Error. This small VB Script file was developed to correct the common problems that cause this error.

 

[David Nimon]

Thank you for the clarification.

 

[David Nimon]

So Rick clarified for me.

Thanks, Ramesh.

--
David Nimon
dnimonREMOVE@##sympatico.ca
David,

Yes. That's one of the things to check. However, it has been noted that
renaming the Catroot2 solves it. In many, many cases we've seen the
Cryptographic Services is already on and the user gets this error.

Please see: You Cannot Install Some Updates or Programs:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;822798

--
Ramesh - Microsoft MVP
www.mvps.org/sramesh2k

Free Online Virus Scanners and Security Tests:
http://www.mvps.org/sramesh2k/Scanners.htm



I don't understand your answer to OP's query.

Doesn't the message he got imply he should run services.msc and make sure
cryptography services is set to automatic? IOW, make sure it is not
disabled?