Cryptographic service fails

S

Sean

I get the following error on my Windows XP Pro PC. It
started about a week ago, and I can't find any help in
the KB or anywhere else. I've tried re-installing SP1a,
but, of course, it won't install if this service isn't
started.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 10/23/2003
Time: 2:56:46 PM
User: N/A
Computer: AWEN
Description:
The Cryptographic Services service terminated with the
following error:
The specified module could not be found.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
 
A

Alex Nichol

Sean said:
I get the following error on my Windows XP Pro PC. It
started about a week ago, and I can't find any help in
the KB or anywhere else. I've tried re-installing SP1a,
but, of course, it won't install if this service isn't
started.

Rename the folder windows\system32\catroot2 and reboot. That will
generate a new, clean folder, and you can then delete the renamed one.

Then get - only - Q817287 and install it, which should now be OK. It
is the cure for the problem: you should then be able to carry on with
other updates, and the problem will not recur
 

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