Cryptograhic Services

P

Phyllis

every time I try to download the patch for the worm, and
other updates, I get the message that states my
crytographic service is not working, or some such thing.
I am not computer literate, so if anyone out there can
help me with this problem, could you do it in layman's
terms? I'd appreciate it!
 
C

ConiferComputerGuy

Phyllis,
I am having the same problem. Microsoft has
released a patch specifically for this issue. It is
available by running Windows Update. Simply visit:

http://windowsupdate.microsoft.com

However, in my case at least, I am unable to connect to
Windows Update for reasons which I believe are related to
this error message.

Try to run WindowsUpdate to see if that fixes it.
However, if you can not connect to WindowsUpdate, I would
be interested in knowing, since I think these problems
are related.

Thanks,
ConiferComputerGuy
 
I

izzy

try this seems to be working for a lot of us.
-----Original Message-----
every time I try to download the patch for the worm, and
other updates, I get the message that states my
crytographic service is not working, or some such thing.
I am not computer literate, so if anyone out there can
help me with this problem, could you do it in layman's
terms? I'd appreciate it!
.
 
C

ConiferComputerGuy

This did the trick for me!

Go to Start, Run... and type:

regsvr32 wintrust.dll

A dialog box will come up to let you know that it has been successful. Now,
try re-running the patch!

It has worked on two of my computers. Thanks to izzy for this one!

-- Aaron
 
J

Jupiter Jones [MVP]

Phyllis;
Try these one at a time.
Please post back with the solution that resolved it for you.

1. Perform Disk Clean-up checking all boxes except "Compress old
files"
Start/All Programs/Accessories/System Tools/Disk Clean-up

2. Go to Internet Options in the Control Panel:
Delete Cookies
Delete Files (check box "Delete all offline content")
Clear History

3. Reboot, login to an Administrator account.
Double click My Computer.
Double click C drive.
Double click Windows file.
Double click System32 file.
Right click catroot2, click rename, type "catroot2old"
ENTER
Otherwise:
Start the Administrative Tools utility in Control Panel.
Double-click Services.
Right-click Cryptographic Services, and then click Properties.
Click Automatic for Startup type, and then click Start.

4. If Cryptographic Services is already set to Automatic, disable it,
reboot, then go back and set to Automatic.
Reboot

5. Start/Run
Type "msconfig" ENTER
Select "Normal Start-up"
Click OK, follow prompts and reboot

6. Start/Run
Type "cmd" ENTER

Type "net stop cryptsvc" ENTER.
Type "net start cryptsvc" ENTER.

Type "regsvr32 softpub.dll" ENTER.
Type "regsvr32 wintrust.dll" ENTER.

Type "regsvr32 initpki.dll" ENTER.
Type "regsvr32 dssenh.dll" ENTER.

Type "regsvr32 rsaenh.dll" ENTER.
Type "regsvr32 cryptdlg.dll" ENTER.

Close the box and install the patch.

7. Otherwise:
Check for missing/damaged System files:
Start/Run
Type "cmd" ENTER
Type "sfc /scannow" ENTER
Have Windows XP CD nearby.
Reboot when completed.
 

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