creation of "KB" notepad & application files

[Guest]

I installed & removed a Windows-compatible order entry/invoice program.
However, after removal of the program, I wasn't able to print any messages
from OE (although I found the fix & corrected this). But in my Windows file
folder, there are now a large number of inexplicable files that begin with
"KB" that are mostly all notepad & application files, the latter of which
launches a "KB" Wizard. None of these files were there before. Can they be
deleted?

 

[Computer Guru]

KB=KnowledgeBase=hotfixes

 

[Rick \Nutcase\ Rogers]

Hi,

Are they KBxxxxxx.log files? If so, those are from installing Windows
Updates, and have nothing to do with that program. They can be safely
deleted, they are just a record of the update installation.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

no - they are either notepad files (i.e. "KB835221") or files that end in
"enu" and when I click on properties indicate that they are application files
(i.e. "windowsxp-kb885836-x86-enu")? plesae advise.

 

[Rick \Nutcase\ Rogers]

Hi Donna,

I suspect you aren't set to see the file extensions. Click tools/folder
options, and on the view tab uncheck the option to hide file extensions for
known file types. Then take another look at them.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

I did this but it didn't change anything? all the files are still there as
they were before. please advise.

 

[Rick \Nutcase\ Rogers]

Hi Donna,

I'm fairly sure that you are just seeing the Windows Update remnants, and
should be safe to remove them.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org