Create This Rule On All Accounts Grayed Out

[Mark Hatfield]

I have two Microsoft Exchange 5.5 mailboxes open in Microsoft Outlook 2002.

I am trying to create a rule that will run on both Exchange mailboxes but
the "Create This Rule On All Accounts" check box is grayed out and cannot be
selected. How do I enable this check box?

Thanks,

Mark

 

[Diane Poremsky [MVP]]

rules only apply to the default exchange account, not secondary ones. You'd
need to log into the mailbox and create server side rules for them to work
on the second mailbox.

 

[Mark Hatfield]

Can you point me to a reference for creating server side rules on Exchange
5.5 Server?

Thanks,

Mark

 

[Lanwench [MVP - Exchange]]

In

Can you point me to a reference for creating server side rules on
Exchange
5.5 Server?

(pardon my jumping in)

You don't create them in Exchange....you create rules in Outlook on the
mailbox in question, and if they are capable of being server-side rules,
they will be so by default. Outlook should tell you whether the rule will be
client- or server-based when you configure the rule. You can't force a rule
to be one or the other; it's all based on what the rule actually does.