Create a walkthrough support site

[Steven Collier [MVP]]

There's no reason you couldn't do this manually using pages and html, but
there is nothing special to help you out.

 

[Amihai Bareket]

I'm looking for a quick and easy way to create a support site for my user
using the method of walkthrough.
I want to ask the users a series of questions which will eventually lead
them to a support document for their needed solution.

Is there an easy way of doing this with FrontPage and/or Sharepoint?
Can I create a list of questions and use some sort of wizard/import tool to
automatically create the needed pages on my site?

Thanks...

 

[Steve H]

I think you would just type the questions on one page, and
link the questions to other pages. Those other pages will
link to still more. You can do it that way in FP.

 

[Bob Lehmann]

I'm looking for a quick and easy way to create a support site for my user
I'm sure your customers will appreciate your efforts and the quality you
will likely provide.

Bob Lehmann

 

[Andrew Murray]

I've got sort of a similar thing here:
http://members.iinet.net.au/~admurray/cgi-bin/faq/faq.pl

In the case of my site, it has only one or two steps to a solution; but it
can be built on.

I've used the scripts from www.ezscripting.co.uk to build a database system
(the scripts read/search/write to a delimited text file (CSV) system).
Very basic, but does the job. Uses Perl/Cgi for Unix.

But while this is basic, I expect you want something like the "help and
support" troubleshooter(s) that Windows has - correct? (or am I assuming
this might be too advanced for your skill level?) It wouldn't be a quick and
easy way to implement what you want, but would be closer to exactly what
you're after.