Create a view to show mail with yellow flags and conversation

[Guest]

I would like to create a view in Outlook that would display all email that
has been flagged with a yellow flag, plus the other emails in that thread. I
do customer support, and I normally flag the first email in a thread. I may
have a conversation back and forth with the customer, and/or forward the
email to others in my company. It would be helpful for to have one place to
go to see items that have been flagged yellow (which means I am waiting for
someone to give me more info) and have the rest of the email thread in the
same place, so that I can see exactly what has gone on in that thread. I
know how to create a view that will only display emails with yellow flags,
but then I can't follow the conversation easily.

Is there any way to do this?

 

[Diane Poremsky [MVP]]

if you only want to read all of the messages in one thread, right click on
the message and choose find all, related messages. if you want to find all
yellow flagged messages and all messages in the threads, then no, outlook
can't do it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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