crashed computer

[Guest]

I was wondering if someone could help me. My name is Jacob. My email is
(e-mail address removed).

Is this a virus? What can I do to rectify the situation?

When i turn on my computer i see the windows xp screen the the screen goes
black then blue with the following message:

we apologize for the inconvenience but windows didn't start successfully. A
recent hardware or software change might have caused this

stop: c0000218 {registry file failure}

the registry cannot load the hive (file):

\systemRoot\system32\config\SOFTWARE or its log or alternate.

 

[Shenan Stanley]

I was wondering if someone could help me. My name is Jacob. My
email is (e-mail address removed).

Is this a virus? What can I do to rectify the situation?

When i turn on my computer i see the windows xp screen the the
screen goes black then blue with the following message:

we apologize for the inconvenience but windows didn't start
successfully. A recent hardware or software change might have
caused this

stop: c0000218 {registry file failure}

the registry cannot load the hive (file):

\systemRoot\system32\config\SOFTWARE or its log or alternate.

Could have been a virus.
Could have been a bad sector on the hard disk drive.
Could be bad memory.
Could be bad luck.

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/kb/315341