Blue Screen

G

Guest

I know this topic has been posted but I can't seem to find the exact problem
that I am having. I get the blue screen of death and my msg is the Stop:
C0000218 (Registry File Failure) The registry cannot load the hive (file):
\systemRoot\System32\Config\SOFTWARE or it's log or alternate. It is
corrupt, absent, or not writable....then the beginning dump of physical
memory. I can't get past this screen to even type any type of command or
look at anything else. It's basically stuck in blue death screen pergatory.
I'm hoping someone can help me. Thank you for your time in reading this.
 
R

Rock

Sadie said:
I know this topic has been posted but I can't seem to find the exact
problem
that I am having. I get the blue screen of death and my msg is the Stop:
C0000218 (Registry File Failure) The registry cannot load the hive (file):
\systemRoot\System32\Config\SOFTWARE or it's log or alternate. It is
corrupt, absent, or not writable....then the beginning dump of physical
memory. I can't get past this screen to even type any type of command or
look at anything else. It's basically stuck in blue death screen
pergatory.
I'm hoping someone can help me. Thank you for your time in reading this.

"How to Recover from a Corrupted Registry That Prevents Windows XP from
Starting"
http://support.microsoft.com/?id=307545

How to Troubleshoot Registry Corruption Issues
http://support.microsoft.com/?id=822705
 
G

Guest

Thank you. Now I have another question. I found my recovery CD and it
appears to be working. I had XP professional installed after I got my laptop
w/the original system of XP home edition. With the recovery CD I get a msg
"This process will restor the original factory operating system on your hard
drive. My question is if I go back to the original system will it erase my
stuff that is out there on the hard drive? Obviously I don't entirely
understand how this works.
 
R

Rock

Sadie said:
Thank you. Now I have another question. I found my recovery CD and it
appears to be working. I had XP professional installed after I got my
laptop
w/the original system of XP home edition. With the recovery CD I get a
msg
"This process will restor the original factory operating system on your
hard
drive. My question is if I go back to the original system will it erase
my
stuff that is out there on the hard drive? Obviously I don't entirely
understand how this works.


I can't say for sure, but most OEM recovery processes are destructive. It
wipes the drive and restores an image of the drive at it was received from
the factory. All data and programs you installed will be lost. You could
call the computer tech support to see if there is a non destructive recovery
process and for detailed instructions on how to carry out a recovery.

The article I gave you for recovering from a corrupted registry requires an
XP installation CD to access the recovery console. You can borrow a CD from
someone, any regular XP installation CD will work for access to the recovery
console, but there is a disclaimer in that article that there could be
problems if used on an OEM installation. In your case, since you can't
other wise boot into the system, and your only other option seems to be a
destructive recovery, it might be worth a shot.

The first question, though, is do you have a recent backup of all the
important data on the system? This is a basic essential with computers.
Data loss is an issue of when, not if. Always have a full backup.

If you don't have one, backup the data first before trying any recovery.
Here are some tips on how you that can be done, and it can be done, even
though the drive is not bootable. After the system is back running the
first thing you need to do is set up a backup regimen so that you will never
have to deal with this issue again.

To backup the data here are some options:

1. Take the drive out of the computer and install it as a slave drive in
another Windows XP or 2000 computer. It should read the drive ok, so you can
copy the data.

2. Create a bootable Bart's PE disk, boot from that, then copy the data to
external USB drive or flash drive.

3. Download a bootable Linux distro called Knoppix. Create a bootable CD
from that, boot from it, and copy the data to USB drive or flash drive, or
if the computer has two CD drives, one of which is a burner, then use the
k3b burning program on the Knoppix CD to burn the data to CD.

4. Take it to a competent computer tech to backup the data. And I don't
mean let some "friend" who has experience with computers do this unless they
really are a competent computer tech.

After the data is backed up try the process outlined in that article. If
that doesn't work then do the recovery process that came with the computer.

Good luck and post back with the outcome.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top