Crash Attaching USB Flash Drive Under SP2

[PC Support]

After upgrading a few machines to SP2 and attaching a USB
flash memory key the system blue screens and reboots. At
first I thought this was a localized issue but it occurs
on all systems upgraded (each a different hardware config)
and with 2 different makes of flash drives. We tested the
following hardware:

Defect Description:
Attaching a USB flash memory key to a system running
Microsoft Windows SP2 results in a system crash and a
reboot.

Machines:
IBM Thinkpad T42 Series (laptop)
Dell Inspiron 1150 Series (laptop)
Gatway e2100 Series (desktop)
Micron Milleniia (very old machine)

Drives:
IBM USB Key 64 meg
Lexar Jump Drives 128 and 256 meg models

Steps to Reproduce:
1. Upgrade any of the above listed machines to SP2
2. Attach any of the above listed flash memory keys into a
usb port of the machine.

My Question:
Has anybody else encoutered this or have a workaround
short of removing SP2 to resolve this issue?

 

[Guest]

I'm having the same problem. Does anyone have any suggestions? BTW, there
are no yellow exclamation marks in my device manager.

 

[blackbeard]

Are you using software for the USB memory (maybe for passwor
protection)? If so then you may need to get updated software from th
manufacturer of the USB memory.

I had a similar issue that was solved by updated software.

blackbeard

 

[Guest]

No, I don't have any additional driver software loaded for the USB ports or
flash drive. Any other suggestions? Is there some section/drivers of the OS
that I should try to reinstall?

 

[P. Simpson]

Just discovered I am having the same problem with my Imation 256 Mb
flash drive. Instant I connect to the USB on any Winxp pro machine I
upgraded to SP2 crashes the computer. Imation tech support (in
Australia)have been fantastic, tell me they are reporting the issue
back to USA as there is a deluge of complaints. I was told to expect a
fix published and sent out ASAP.

regards

Peter Simpson
New Zealand

 

[Guest]

I updated my XP machine to SP2 a few months ago. Have just bought a flash
drive and having great difficulty with it. I wonder if it would be the same
without SP2?

If it's a Windows problem I hope Microsoft can fix it ASAP.

 

[Frank Saunders, MS-MVP]

I updated my XP machine to SP2 a few months ago. Have just bought a
flash drive and having great difficulty with it. I wonder if it
would be the same without SP2?

If it's a Windows problem I hope Microsoft can fix it ASAP.

I don't have any trouble with my flash drives in SP2.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

 

[Guest]

Did anyone ever get a solution to this problem??

I have 2 PC's, desktop & laptop, but am only experiencing the problem on the
desktop. Anytime I connect my USB flash drive (PNY 128), the system will
automatically reboot, and if I do not unplug the flash drive, the PC will go
into a continual reboot cycle. This only started after installing SP2.

The same problem occurs when pluggin in a Fujifilm digital camera into the
desktop... neither issue occurs with the laptop.

Any help would be appreciated...

Thanks

 

[Carl G]

I have XP PRO and SP2 and all work great for me. 3 diferent jump drives and
dig camera all work great.

 

[Sleepless in Seattle]

USB 2.0 driver issue. Delete from device manager and reinstall.

 

[Guest]

Which USB port? The USB 2.0 root hub?

USB 2.0 driver issue. Delete from device manager and reinstall.