Could not start scan. Scan engine returned error 0x20000058 (Symantec Antivirus 9.0.0.338)

  • Thread starter Thread starter emartinez.pr1
  • Start date Start date
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emartinez.pr1

The above error (see subject) I received on my box running XP Pro. I am
running Symantec Corporate Edition Version 9.0.0.338. To resolve the
problem, I ended up stopping and restarting the service as follows:
1. Right click on 'My Computer' and select 'Manage.'
2. Select Services and Applications->Services.
3. Right click Symantec Antivirus (in the services list) and select
'Stop.'
4. After the service stops, right click Symantec Antivirus again and
select 'Start.'
I thought that I would share my solution since a clear resolution to
this particular problem has not been posted as of yet.

Regards,

Enrique Martinez
Sr. SQL Server DBA/Developer
(e-mail address removed)
 
The above error (see subject) I received on my box running XP Pro. I am
running Symantec Corporate Edition Version 9.0.0.338. To resolve the
problem, I ended up stopping and restarting the service as follows:
1. Right click on 'My Computer' and select 'Manage.'
2. Select Services and Applications->Services.
3. Right click Symantec Antivirus (in the services list) and select
'Stop.'
4. After the service stops, right click Symantec Antivirus again and
select 'Start.'
I thought that I would share my solution since a clear resolution to
this particular problem has not been posted as of yet.

Regards,

Enrique Martinez
Sr. SQL Server DBA/Developer
(e-mail address removed)
Click to expand...

AFAIK that was fixed ..check the symantec support site ....you may want
apply the latest updates for your software
(using ver 9.0.3 at the moment)
 
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