Could not install custom Actions


B

Ben

Hi -
I've got 3 custom forms I've developed under Outlook 2000. They run
fine on all versions of Outlook, except Outlook 2003. When users at
my organization try to open the forms using Outlook 2003 they get the
a dialog box with the title: "MS Outlook" and the message: "Could not
install custom actions."

I ran across a discussion here
(http://www.tech-archive.net/Archive/Outlook/microsoft.public.outlook.program_forms/2004-03/0020.html)
where some people seemed to have the same problem, but the suggested
resolution of republishing the form in outlook 2003 did not work. In
fact, merely trying to open the .oft version of the form in Outlook
2003 resulted dialog box titled "Microsoft Forms" message "To help
prevent malicious code from running, one or more objects in this form
were not loaded. For more information, contact your administrator."

Does anyone have any idea how to make my custom forms work in
Outlook 2003?

Thanks in advance!
-Ben
 
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S

Sue Mosher [MVP-Outlook]

The second message is not related. Were you able to republish the form?
 
B

Ben Truitt

To be clear, when I open the .oft in Outlook 2003, I first get again the
message "Could not install custom actions" and then the message "To help
prevent malicious code from running, one or more objects in this form
were not loaded. For more information, contact your administrator."
The form then appears.

I am able to publish it, but then when I open the form on an Outlook
2003 computer, again I get the message "coule not install custom
actions" and my voting buttons do not appear (the custom actions).

I suppose I could try to recreate the custom actions in Outlook 2003 but
boy, this sure seems like a pain. Any other ideas?
 
S

Sue Mosher [MVP-Outlook]

Outlook 2003 does not allow non-Outlook ActiveX controls to run on one-off
forms (which is what you get when you run an an .oft file); see
http://www.outlookcode.com/d/ol2003problems.htm .

Right now, the only known cure for the "custom actions" error message is to
republish the form. (We don't know the exacty cause of the problem.) Since
that doesn't seem to be working in your case, you may indeed need to rebuild
the form from scratch in OL2003.
 
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Joined
Jun 22, 2006
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Did you ever get a different answer than "rebuild" or "republish"? This is a hand-me-down and I'm not even sure what the custom action is or does; nor do I know how to find it. I have a .oft file. Is that all I need to do either of the above. If now please point me to the "most" basic beginning for creating custom actions.
 

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