Corrupted profile.

[Paul L Fisher]

My boss is running Windows XP Pro SP1a and has had a recurring problem. He
logs on to his PC that is part of a workgroup with a username of lauerd. The
profile comes up as corrupted. We us KB article 811151 and create a new
profile and copy over the information. He then logs on and everything works.
Within a couple of hours, it comes back up with the profile corrupted
message.

Any idea what would keep corrupting a profile? The funny thing is, when it
is corrupted and he logs in as admin, he can work in that profile for weeks
with no corruption.

Thanks!

 

[William Wang[MSFT]]

Hi Paul,

Thanks for your posting. There are some possible causes such as virus and third-party software. To perform
further troubleshooting steps I'd like to collect the following information from you:

1. The **exact** error message.
2. The System and Application event logs (save as .evt).

Please send them to me via email ([email protected]). Once I receive them from you, I will be able
to work on further troubleshooting steps.

Thank you for your cooperation.

Sincerely,

William Wang
Microsoft Online Support Engineer

Get Secure! - www.microsoft.com/security
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