corrupted profile

[Duperman]

My friends computer worked fine yesterday. When she turned it on today
she got a message "windows cannot load your profile and is logging you on
with a temporary profile..." Nothing we tried was of any help. How can
she get her old profile to load? Which newsgroup deals with this sort of
problem?

Thank you

 

[Diana Smith [MSFT]]

Hello,

Please take a look at the article below:
318011 Error Message: Windows Cannot Load Your Profile Because It May Be
http://support.microsoft.com/?id=318011
If the profile is corrupted, this will provide you with a way to remove the
corrupted profile and create a new one.

Thank You.

Diana.