corrupt user profile

[Guest]

One of my users suddenly is unable to digitally sign acrobat documents. I
checked on their user forums and they told me to delete the XP profile. I'm
finding that to be a typical answer from a non-microsoft software vendor and
thought I would see if anyone might know something more about this. I find
acrobat's knowledgebase isn't very good and always seem to get the good
sources of information here.

I remember having to rename the users profile and create a new one before
and it was a HUGE hassle. Is there a way to troubleshoot a users profile?

I don't really know a whole lot about profiles, but will soon be moving this
entire organization to a new domain this winter so I'd better get myself more
familiar with them.

 

[Guest]

Well I used to delete acrobat cause I hated it too but if you deleted an XP
File, you better get a diagnostic from Micrcsoft. But most of acrobat is
crap. Delete it anyway.
You'll always get a free updated version. But first fix the files you
destroyed.

 

[Guest]

I have already uninstalled Acrobat and reinstalled it. That didn't solve
anything. How can I get a diagnostic from Microsoft?