G
Guest
Last Wednesday evening, I turned on my computer to check emails. I was
surprised to see a black DOS screen telling me to start in safe mode, start
normally, etc. I was unable to F10 to retrieve the error, when I attempted
started Windows in all the suggested fashions, the computer shut down and
restarted the same way each time. I did a hard shut down because I couldn't
get it to turn off. When I restarted about an hour later, the settings were
the same as when we purchased the machine. All of my business letters, etc.,
pictures, music - it was all gone. I didn't do a restore on it, but when I
was going to in order to get all my stuff back the only date showing is
11/14. So, I went to PC tools (per our tech we use at work) and got the file
recover, which worked nicely - if very slowly, I actually stopped it after 12
hours. I did find all of my photos - and most of them were ok, some are lost
forever. My question now is, the windows messenger keeps telling me I have 55
system errors and my registry may be corrupt. I am really not a technically
gifted person and really have no idea how to fix this. Any help or
suggestions would be greatly appreciated. Thanks!
surprised to see a black DOS screen telling me to start in safe mode, start
normally, etc. I was unable to F10 to retrieve the error, when I attempted
started Windows in all the suggested fashions, the computer shut down and
restarted the same way each time. I did a hard shut down because I couldn't
get it to turn off. When I restarted about an hour later, the settings were
the same as when we purchased the machine. All of my business letters, etc.,
pictures, music - it was all gone. I didn't do a restore on it, but when I
was going to in order to get all my stuff back the only date showing is
11/14. So, I went to PC tools (per our tech we use at work) and got the file
recover, which worked nicely - if very slowly, I actually stopped it after 12
hours. I did find all of my photos - and most of them were ok, some are lost
forever. My question now is, the windows messenger keeps telling me I have 55
system errors and my registry may be corrupt. I am really not a technically
gifted person and really have no idea how to fix this. Any help or
suggestions would be greatly appreciated. Thanks!