After seeing that this is a reoccuring event for you and files that were
fragmented either get an error or continue to be fragmented after running
defrag. If you reformat and you still getting the same problem. What has most
likely happened is your hard drive has bad sectors. The drive is deviced into
millions of sectors. Sections of the physical platter of the hard drive where
files get stored. Upon reformatting you prob. OK until you start installing
programs and games. eventually files are trying to be stored in a part of the
hard drive that has bad sectors. This will make whatever files stored there
corrupted and totally unuseable to you at all. And yes the continued crashing
even on a fresh system will explain that, that is what's happening. Best
thing for you to do. Is (A) look in Device Manager (>Control Panel > System,
click Hardware @ top, then Device Manager) and look under hard drives to see
who makes your hard drive, i.e. "Maxtor, IBM, Hitachi, Seagate, Toshiba, or
WDC (which is Western Digital) Then goto the manufac. website for your drive.
For example (
www.wdc.com) and goto either Support or Downloads, and download
the Hard Drive Diagnosics software. Now, you'll wanna get the diagnostics
program that'll work from a floppy disk (if u have one of those). Usually the
diagnostic program will download as a single .EXE file, like PowerMax.exe
when u goto open the file it should ask for a blank floppy disk. Go ahead and
insert blank disk and that single .EXE file you downloaded will now extract
all of that program's files onto the blank floppy. Now you can reboot with
the floppy inserted and it'll boot from it. It should load right up into the
actual diagnostics program and ask you to select which hard drive to
diagnose. Don't bother doing a quick scan, do a full scan. Will prob. take
about 20 - 60 mins. depending on the size of your hard drive.
20, 40 & 80GB shouldn't take but maybe 30 - 40 mins. Now he diagnostics
program will run a scan of your drive, sector by sector, and if any sectors
are bad it'll let you know @ the end of the scan. If it says disk needs to be
replaced - please backup all data, etc. OK now if this is the case, then yes
your hard drive is bad. The program will give you a specific CODE # based on
whatever is wrong with your drive. Be sure to write this down. Now your
existing data is still on the drive, so don't worry. Now once you have the
code. Also what you wanna do is now after writing down the error code. Go
back to the main screen where you select your hard drive to scan and do so
again. Now it should says specifically what Model # and Serial # is on that
particular drive. Just write down both of these. As you'll need the serial#
and the Error Code # that the diagnostics gave you. Now once you've written
these down. Simply remove the floppy disk and save for later on. Reboot the
machine and just go back into windows. Go back to the hard drive manufac.
site and go to Support, or Tech Support. From here it should have an "RMA"
return option. Now you are not yet sending your drive back. But follow the
RMA process to check and see if your drive is still udner warranty. Alot of
10, 20, 40, 80, 120GB hard drives from Maxtor or WDC only have 1 year
warranty. If yours is Seagate, should be either 3 year or 5 year warranty
depending on how old the drive is. Now by going through the RMA process and
entering in the drives Serial# that you wrote down. The website can tell from
the drives serial # how old it is, what size and whether it's currently under
warranty. If it's still under warranty, send it back for a replacment. After
which you'll have to pay shipping for and also reinstall window, once you get
your replacment back. If it's not under warranty, then buy yourself a new
hard drive.
Hope this helps. Lots of info here. Good luck. If not familiar with this
process, take your time and just think it through and should do fine. Sending
a drive back isn't the worst thing. Least if it's still under warranty, just
have to wait about 2 - 4 weeks for a new one (less you want it right away
then choose Cross-Ship option in RMA form) and then you still need to go
through the whole Windows install, and drivers etc.
Again hope this helps out.