Copy, Cut, and Paste greyed out

G

Guest

Hey there, we have a customer who had smitfraud on her laptop. We have run
ewido, escan, HiJack this, microsoft defender, ad-aware, spybot, etc on it
and removed everything as well as the smitrem tool. The Machine is clean,
however there are a few remnant issues. Cut, Copy, and paste are greyed-out.
Under Customize Desktop in the display properties "My Current Homepage" is
shown and can't be deleted. I know I have gotten passed this all before but
can't remember how. Can anyone give a hand here, I believe there is a reg
fix for it. Anyway, thanks for your time.
 
M

Malke

Dave said:
Hey there, we have a customer who had smitfraud on her laptop. We
have run ewido, escan, HiJack this, microsoft defender, ad-aware,
spybot, etc on it
and removed everything as well as the smitrem tool. The Machine is
clean,
however there are a few remnant issues. Cut, Copy, and paste are
greyed-out.
Under Customize Desktop in the display properties "My Current
Homepage" is
shown and can't be deleted. I know I have gotten passed this all
before but
can't remember how. Can anyone give a hand here, I believe there is a
reg
fix for it. Anyway, thanks for your time.

If you can't enable desktop backgrounds after a virus, MVP Kelly Theriot
has a fix. Look under Wallpaper-Desktop-Disable Changing here:

http://www.kellys-korner-xp.com/xp_w.htm

If Display tabs are missing, run Kelly's registry edit on line 285,
right-hand side "Restore all display tabs".

Also, a default wallpaper called wp.bmp may be set in
HKCU\Software\Policies\Microsoft\Windows\System created by the
smitfraud.c virus. Remove that and you will be able to choose different
wallpapers.

Malke
 

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